TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on April 20, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 27 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

Glitch on my account

Complaint from Mightymonksx on 20 December 2022 about TikTok.

I can’t get into my account as it says suspended but all I had done was delete my app for a while and came back to that, they’ve admitted there’s no restrictions on my account yet I still can’t get... Read more

Comments: 0
Rating:

Request to delete offensive Tiktok account

Complaint from Upset mum on 14 November 2022 about TikTok.

Good day I am mortified and shocked that someone set up this account to bully my daughter. My daugter's name is Sochi and she had a quarrel with someone in her old school and this account was created to hurt her... Read more

Comments: 0
Rating:

Misusing my photos

Complaint from lovelyponnuabisha12 on 14 November 2022 about TikTok.

I found an account with my photo as their profile picture and having inappropriate description. Read more

Comments: 0
Rating:

Posting Videos

Complaint from charchar1083 on 10 November 2022 about TikTok.

Hello, I have numerous videos just sitting in appeals on my back up account. Tik tok is ignoring my requests and just leaving them sit there. Not to mention they banned my original account without even letting me appeals the... Read more

Comments: 0
Rating:

Tiktok is extremely racist, sexist and homophobic

Complaint from Hippikat82 on 04 November 2022 about TikTok.

Tiktok constantly restricts users who call out other users for bullying, harassment and spreading misinformation. They block videos, limit access, and release biased algorithms. This platform is a breeding ground for hate and it should be shut down. Read more

Comments: 0
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Banned account and withheld funds

Complaint from jeperson on 03 November 2022 about TikTok.

I received one community guidelines violation a while ago for hateful behaviour towards protected group. considering the video was about virgins, I fail to see the correlation. Then without notice a few months later, my account was permanently banned and... Read more

Comments: 0
Rating:

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