TikTok Complaint Sentiment: Neutral

Our sentiment meter has detected that TikTok complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TikTok, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 30 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

373
Total complaints
371
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 373 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (373)

Authentic experiences shared by our community for your benefit.

This disgusting app

Complaint from TikTokisterrible on 20 January 2023 about TikTok.

This app needs to be shut down. Not up for discussion just shut down by Parliament. I’ve had enough. I work in the 999 call handling service in London and previously in south east of England and I heard about people... Read more

Comments: 0
Rating:

Can't refund my pre-order money

Complaint from Eyad on 19 January 2023 about TikTok.

I did several transactions of pre-order through thailand company, i owe them more than 109972.8 Thai baht , they refuse to payback , excuses by overtime and then freeze and other unrealistic issues so that amounts of their subsequent pre-orders... Read more

Comments: 0
Rating:

Summoning demons

Complaint from Bianca88 on 18 January 2023 about TikTok.

I saw a live video on my teens tick tock and they were summoning satan. The guy that was doing it was in a dark room with an upside down cross and doing chants to summon satan and demons.... Read more

Comments: 0
Rating:

Give me back my livestream ability.

Complaint from aliaa__xo on 16 January 2023 about TikTok.

I am very unhappy with the service i have received from your company. I have reported this complaint many times through the app and to your email and EVERY SINGLE TIME I am met with an automated response. This is... Read more

Comments: 0
Rating:

Bullying, spreading false information, slander of character

Complaint from Kerriemyers on 16 January 2023 about TikTok.

I really just want the bullying and spreading false information about my Aunts passing. Please take a look at Tik Tok page for trailerparkbeauty_ also know as Shianna Hope Jackson. I can’t handle a lot but she has taken... Read more

Comments: 0
Rating:

fake websites

Complaint from djunaAllen1 on 31 December 2022 about TikTok.

I order coats on tic tok from Zeegoo coats for 40.57 cents but my bank showed it as Groceries and from RHhemingwary.com not Zeegoo coats . I can not find them no where and I have not seen the advertisement... Read more

Comments: 0
Rating:

Glitch on my account

Complaint from Mightymonksx on 20 December 2022 about TikTok.

I can’t get into my account as it says suspended but all I had done was delete my app for a while and came back to that, they’ve admitted there’s no restrictions on my account yet I still can’t get... Read more

Comments: 0
Rating:

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