Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.
Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.
For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from beyoudoyou_1 on 06 April 2023 about TikTok.
I did a set on my phone a few days ago and all of my apps were deleted including tik tok. I downloaded the app back on my cell phone but could not log in. I tried every password that... Read more
Complaint from cleo.summers1 on 03 April 2023 about TikTok.
Dear who it may concern, My password has been reset on TikTok... i have not done this. It has happened on several of my other accounts, all of which i had the passwords logged so i know they have... Read more
Complaint from Spexy16 on 28 March 2023 about TikTok.
My account Spexy16 has been banned due to violating the guidelines. I believe this is a misunderstanding and I have not violated any major guidelines at all. The emotional aspect of this whole situation with the account now being banned... Read more
Complaint from @user1898070 on 23 March 2023 about TikTok.
Ordered and paid for aftershave and received a used plastic water bottle Read more
Complaint from Tshedza81 on 20 March 2023 about TikTok.
I have been appealing, they keep on declining, I don't know what to do anymore.. I'm beginning to think maybe there's some fraudulent activity. Read more
Complaint from RosalindaMarie21 on 25 February 2023 about TikTok.
So since November, we have been discussing the same thing repeatedly about my account getting reported and banned for rediculious reasons and you up hold the bans. May Tik Tok account has been banned 6 times, won 1 appeal, and... Read more
Complaint from Loriconwaymartin on 21 February 2023 about TikTok.
I have a live stream with TikTok, I am an advocate for children, I was accused of petafelia, which is false, my lives are reported over nothing, because some kid has a vendetta against me and I get banned continually,... Read more
Complaint from kingdavidthap.u.m.a on 18 February 2023 about TikTok.
I received a week suspension for hateful behavior on TikTok account By a false accuser who openly admitted that it’s my mods who made him mad And not me because I’m nice to everyone…. Every other week now I’m being trolled... Read more
Complaint from @hunterdarkness on 17 February 2023 about TikTok.
A student has been accessing another students tik tok account and using it as a means to bully Read more
Complaint from Eskimo Cool Tees on 30 January 2023 about TikTok.
I deposited money into the wrong TikTok account (I wanted coins not advertising) in order to boost my standing. They agreed to refund my money and asked me for my bank details but will not pay they keep saying the... Read more
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