TikTok Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about TikTok over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering TikTok's offerings.

Sentiment data last updated on April 24, 2024

TikTok complaint process

Do you have a dispute or had a bad customer experience with TikTok? Submit your TikTok complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TikTok.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TikTok complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TikTok?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TikTok complaints chart

We have received 25 complaints about TikTok over the last 12 months. The graph below shows a monthly breakdown.

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TikTok complaint statistics

Curious about TikTok's track record in addressing complaints within the Social Media category? Dive into the all-time complaints data right here!

375
Total complaints
373
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 375 ratings

How to contact the customer service of TikTok?

Below, you will find the contact information for the complaint department of TikTok. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
info@tiktok.com
Contact form:

For TikTok support through email, send your inquiry to info@tiktok.com. If you want to reach out to TikTok through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

TikTok reviews: (375)

Authentic experiences shared by our community for your benefit.

Discrimination and violation of privacy

Complaint from Mhigg on 08 July 2022 about TikTok.

2 of my previous accounts were canceled and banned because I had private videos that I specifically kept private for a reason with my account. My account was wrongfully canceled and band due to discrimination. There are users that went... Read more

Comments: 0
Rating:

Harassment

Complaint from 4Veronicaaruz on 08 July 2022 about TikTok.

This man is stalking me humiliating me embarrassing me talking crap that is not true because I did not want him. He is mentally unstable and it's starting to effect my family my life my everything. I want this to... Read more

Comments: 0
Rating:

Intoxicated

Complaint from Annemac9 on 03 July 2022 about TikTok.

Adults are going live while intoxicated and minors are requesting battles and the amount of sexual language is disgusting. And there is no way to report it. Read more

Comments: 0
Rating:

Fraud

Complaint from daidasil on 02 July 2022 about TikTok.

yubrazz7777 scammed me out of money. This person pressures by getting you online and repeating send it send it send it..... in the live I didn't want to go forth after but I had malfunction I was trying to get... Read more

Comments: 0
Rating:

Tiktok support is useless

Complaint from Applepie07 on 29 June 2022 about TikTok.

So my tiktok @loveyoumai was hacked a few months ago, he changed my email and username into @ismailgeziciii..the only information left was mine was my registered number .. but luckily the hacker gave my account back.. so I tried to... Read more

Comments: 0
Rating:

Video harassment

Complaint from kikafrancesmartinez on 26 June 2022 about TikTok.

I continue to get an overwhelming of videos that are sent to my account. I have blocked them over and over again and what they do is they put it under a new name and resend them to me, that's... Read more

Comments: 0
Rating:

Discriminatory song on tiktok

Complaint from Dialbaby1 on 22 June 2022 about TikTok.

There is a song titled (use this if u like men) being played on tiktok! The song specifically says, monkey ass niggaz n a zoo! I have filed numerous complaints to tiktok in regards to this demeaning, very offensive, humiliating,... Read more

Comments: 0
Rating:

Account permanently banned unfairly

Complaint from quinscreen_tv on 16 June 2022 about TikTok.

Username: @quinscreen_tv Up until recently, I have thoroughly enjoyed being a TikTok creator and my account was specifically structured around animals and animal care. I had over 300,000 followers who all enjoyed the content and commitment i dedicated 24 hours a... Read more

Comments: 0
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Account ban with no warning

Complaint from Zap_my_zit on 14 June 2022 about TikTok.

I have been a loyal member of Tik Tok for the past few months now. I have been dedicated to my posting, followed the community guidelines and have been dedicated to my followers. I have had the majority of my... Read more

Comments: 0
Rating:

Took thousands of dollars from me

Complaint from Joethesingersings1966 on 10 June 2022 about TikTok.

I have spent several thousand dollars to promote my videos on tiktok. As soon as the money ran out they stopped promoting my videos. I was to understand that promoting my videos would start with me by promoting and then... Read more

Comments: 0
Rating:

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