Dominos Pizza complaint: THIRD Delivery order that was never Made or even delivered

Complaint from Bat Man reported on 02 January 2021 about Dominos Pizza

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have now made 3 Orders for delivery that have either never been made, Attempted to be made, Or even Delivered… while I have received my order Confirmation email, money deducted from my bank account… sitting waiting for over an hour and half but never showed up, never delivered!! I called and called but then they were closed, SO WAS ANYWHERE ELSE I COULD HAVE AND SHOULD HAVE ORDERED FROM… they were now also closed. Not a phone call… nothing!!!!! Left me hanging and as for my pregnant wife…. that is not something I need to relive ever again. Same thing happens again a second night!!!! Yet this time they offer a $20 credit to my Dominos account and state their driver was broken down on side of road…. now this THIRD time, again it’s the same excuse. F@%!K THAT!! This is just simply the choice and decision to not make the order because of to close to closing time, which surmounts to Shitty unacceptable unprofessional management!!!

Suggested solution:

Resolve my complaint???? Are you serious?? No call, No show... had me waiting hours, all night... and now the third time you want to offer me a $20 credit??!!!!?? Only adding insult to injury. First off my order should be fulfilled freely but 3 orders, not one. And $50 credit to EACH of the 3 times this has happened. I\'m serious! You left me hanging without a phone call, any contact at all and blatantly chose not to make my order. You tell me how you would feel.

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