The Salvation Army USA Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

The Salvation Army USA complaint process

Do you have a dispute or had a bad customer experience with The Salvation Army USA? Submit your The Salvation Army USA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Salvation Army USA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Salvation Army USA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Salvation Army USA?

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The Salvation Army USA complaints chart

We have received 59 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.

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The Salvation Army USA complaint statistics

Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!

306
Total complaints
306
Open Complaints
0
Complaints pending
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Complaints resolved
1.2
/10 306 ratings

The Salvation Army USA reviews: (306)

Authentic experiences shared by our community for your benefit.

Wrongful discharge/Racial discrimination

Complaint from Gilo77 on 26 April 2023 about The Salvation Army USA.

I was recently discharged from the Clarksville, TN Salvation Army for hugging a sweet little girl and telling her to have a good day at school and learn all she could. According to the Salvation Army's website, my actions did... Read more

Comments: 1
Rating:

FollowingRules Incompetency

Complaint from Charles Padilla Hindes on 23 April 2023 about The Salvation Army USA.

I know I'm I'm a stupid disabled person !? How do you follow rules !? If someone can please explain the rules to me and all the others housed here at this address because I didn't know I'm to dumb... Read more

Comments: 0
Rating:

FollowingRules Incompetency

Complaint from Charles Padilla Hindes on 22 April 2023 about The Salvation Army USA.

Is it me !! Maybe I'm to stupid !! To understand !! How is it that a DISABLED Stupid person like myself can follow rules which are given to EVERYONE !! Can follow them and the NORMAL SMART people can't... Read more

Comments: 0
Rating:

Staff Night Prowler

Complaint from Charles Padilla Hindes on 19 April 2023 about The Salvation Army USA.

Maybe you can enlighten me. I never knew staff members can lurk around at 12:00 hrs midnight in the Housing area of the residents. Sorry but I've had real terrible memories in my adolescence and having a staff member prowling... Read more

Comments: 0
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FollowingRules

Complaint from Charles Padilla Hindes on 09 April 2023 about The Salvation Army USA.

I'm currently a resident, I'm disabled and looking to just stay my three mo and move on my way. Its just so surprising how the employees can't enforce the rules. Reason being is because I was handed the rules when... Read more

Comments: 0
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Racist

Complaint from Doshi on 06 April 2023 about The Salvation Army USA.

Says they don't give clothing voucher for thrift store 🙄 anymore but gives them to her own Spanish People. I'm an Elderly Man on Social Security in need and she has the Shear Audacity to tell me you don't do... Read more

Comments: 0
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Salvation Army Abilene Texas

Complaint from Russell1977 on 05 April 2023 about The Salvation Army USA.

This institute is beyond being helpful or help in any way. Understood that certain guidelines have to be in order for such a place but for one, the staff and service is non existent. There are no shower facilities,... Read more

Comments: 0
Rating:

stolen unsecured personal items

Complaint from Luis C on 15 March 2023 about The Salvation Army USA.

was attending the Salvation army here in Prov Ri. under Capt David and Capt Meagan. per staff, i was not suppose to have my personal belongings with me at the time. Lorrire last name unknown) mishandled and kept the two... Read more

Comments: 0
Rating:

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