The Home Depot Complaint Sentiment: Neutral

Our sentiment meter has detected that The Home Depot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Home Depot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 23, 2024

The Home Depot complaint process

Do you have a dispute or had a bad customer experience with The Home Depot? Submit your The Home Depot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Home Depot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Home Depot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Home Depot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Home Depot complaints chart

We have received 3 complaints about The Home Depot over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

The Home Depot complaint statistics

Curious about The Home Depot's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

102
Total complaints
102
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 102 ratings

How to contact the customer service of The Home Depot?

Below, you will find the contact information for the complaint department of The Home Depot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-466-3337
Contact form:

You can contact the customer service of The Home Depot by calling 1-800-466-3337. If you want to reach out to The Home Depot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Home Depot reviews: (102)

Authentic experiences shared by our community for your benefit.

Poor Customer Service

Complaint from Shortyred57 on 04 December 2021 about The Home Depot.

I went in to get information about a screen door. I sat at a table in that area one of the workers walk by spoke but didn't ask if I need help. My friend walk around found a young lady... Read more

Comments: 0
Rating:

Being lied to and ignored

Complaint from janetgross118@yahoo.com on 07 November 2021 about The Home Depot.

Friday October 29th I was to have a bay window installed, due to rain it was canceled. I called Home Depot to they were canceling installation, and was told by Home Depot the sub contractor would call me... Read more

Comments: 0
Rating:

3rd party contractor not responding

Complaint from Pissed in Mesquite on 03 November 2021 about The Home Depot.

We paid for the installation of a new refrigeratorfreezer. Home Depot sent a plumber to install a stop valve. The fridge was installed, but the ice maker is not working. We followed manufacturer directions and called LG first-they sent out... Read more

Comments: 0
Rating:

Buying a freezer

Complaint from Raven Brown on 02 November 2021 about The Home Depot.

I bought a freezer from Home Depot aug 28 2021 I didn’t get it delivered till sept 17 2021 it broke oct 27 2021 I’ve called and got the run around for days I’ve been told off I’ve been given... Read more

Comments: 0
Rating:

packaging issue and resolution with case26665202

Complaint from LeMc on 29 October 2021 about The Home Depot.

I purchased 2 sets of Everbilt wide-angle 165 degree hinges with expedited shipping. The hinges that were delivered were incorrect, they were 110 degree hinges. I call the Owasso store and they located the correct hinges in Tulsa at the... Read more

Comments: 0
Rating:

Home Depot denies refund

Complaint from old lady on 11 October 2021 about The Home Depot.

The Ryobi 40V self-propelled lawnmower I purchased in April in order to be ready for summer lawn care worked for 3 or 4 mowings. After that the battery failed. Ryobi promised, via phone, a new battery under Warranty. It never came.... Read more

Comments: 0
Rating:

Trying to update gate card

Complaint from wjherron@gmail.com on 07 October 2021 about The Home Depot.

I went to home depot last week and found out my gate card was no longer in system. At that time I did not have time to renew. Today I needed some items for my farm so I went in... Read more

Comments: 0
Rating:

POOR CUSTOMER SERVICE

Complaint from Unique Quality Construction LLC on 03 September 2021 about The Home Depot.

I'm a contractor that does all my business with Home Depot. I went to pick up an order for my client that was already paid for. Arna Nelson was the employer that was in charge to pull my order that... Read more

Comments: 0
Rating:

Poor Customer ServiceNot Keeping PromisesDishonesty

Complaint from mpvalino77@gmail.com on 11 August 2021 about The Home Depot.

I Purchased Samsung Electric Range ModelNE63A6511SS on July 8, 2021 which was on sale for $785.00 but came up to $1,021.54 after tax and extended warranty. Delivery was scheduled on July 15, we got a call on the same... Read more

Comments: 0
Rating:

decking was ordered wrong color

Complaint from Not-Satisfied on 08 August 2021 about The Home Depot.

A pro-desk employee ordered composite decking in the wrong color. After speaking with another pro-desk employee he reported (besides the color) that the decking that was recommended would not work for the job we are completing because it would be... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?