The Home Depot Complaint Sentiment: Neutral

Our sentiment meter has detected that The Home Depot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Home Depot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

The Home Depot complaint process

Do you have a dispute or had a bad customer experience with The Home Depot? Submit your The Home Depot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Home Depot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Home Depot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Home Depot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Home Depot complaints chart

We have received 3 complaints about The Home Depot over the last 12 months. The graph below shows a monthly breakdown.

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The Home Depot complaint statistics

Curious about The Home Depot's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

102
Total complaints
102
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 102 ratings

How to contact the customer service of The Home Depot?

Below, you will find the contact information for the complaint department of The Home Depot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-466-3337
Contact form:

You can contact the customer service of The Home Depot by calling 1-800-466-3337. If you want to reach out to The Home Depot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Home Depot reviews: (102)

Authentic experiences shared by our community for your benefit.

Damaged Countertop

Complaint from trustpat@cox.net on 08 January 2022 about The Home Depot.

On September 4,2021 I had kitchen appliances delivered to my home. The delivery men were not customer friendly. First problem we finally agreed to have our refrigerator delivered to the dining room. They said it won't fit through our dining... Read more

Comments: 0
Rating:

military discount

Complaint from ssgt camiller on 31 December 2021 about The Home Depot.

They gave it to me as usual but i do not have a smart phone to update their new year requiements just a way to exclude a veteran with 100 % disability Read more

Comments: 3
Rating:

Total delivery debacle

Complaint from NOdelivery on 29 December 2021 about The Home Depot.

Ordered 2 Milwaukee impact drill kits on Dec. 10, 2021, for Christmas gifts. Received shipping ation with delivery date of 121621. Date came and went. Contacted customer service on 122121 about missing order. Was notified by... Read more

Comments: 0
Rating:

Delivery delayed wo any notice or reason!!!!!!

Complaint from BWILLA on 29 December 2021 about The Home Depot.

WD91173078 HD lied about delivery day. Was promised today 12-28-21. No reason but it was changed to tomorrow. Are you trying to compete with Amazon? If so, you screwed up. I will have a problem ever ordering... Read more

Comments: 0
Rating:

Veteran Rejected

Complaint from Disciple77 on 28 December 2021 about The Home Depot.

I was unable to buy a product at Home Depot and use my military ID card like I have been doing for 12 years because I didn't have a cell phone and a Home Depot app which uses a QR... Read more

Comments: 0
Rating:

Constant Harassment by an employee

Complaint from gpllamas on 23 December 2021 about The Home Depot.

On multiple visits to this specific location I find myself being targeted and harassed by a specific employee by the name of Nate. On the latest incident (I've reported two previous incidents to supervisors with no resolve) I felt harrassed,... Read more

Comments: 0
Rating:

SCAM

Complaint from ray65nova@yahoo.com on 20 December 2021 about The Home Depot.

There is a ad on Facebook using the name Home Depot and selling fake outdoor furnitue for a very cheap price, it is a company overseas that is a scam but using Home Depot name to think Home Depot is... Read more

Comments: 0
Rating:

protection 5 yr plan with asurion

Complaint from brown.wiliam3@mail.com on 18 December 2021 about The Home Depot.

puchased LG ELECTRIC RANGE with 5 year protection plan from home depot.on 12-13-2021.cut the oven on,set desired temp,upon reaching desired temperature,placed cookware in oven.30 minutes later checked on cookware in stove,and upon opening oven door,there was a thin hair line... Read more

Comments: 0
Rating:

Customer Service

Complaint from AussieGirl on 14 December 2021 about The Home Depot.

I’ve been calling Home Depot for 4 days now to talk to someone in your countertops department. It just rang and rang the whole time. I’d get passed around always ending up back to the receptionist. Finally the last time... Read more

Comments: 0
Rating:

EMPLOYEE CUSTOMER SERVICE HARASSMENT

Complaint from rps on 08 December 2021 about The Home Depot.

we visited your location in Dublin, GA on Tues, 120721 and due to a particular employee and your Store Manager, it very well may be my last visit to THIS OR ANY OTHER HOME DEPOT. if employees are allowed to... Read more

Comments: 0
Rating:

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