The Home Depot Complaint Sentiment: Neutral

Our sentiment meter has detected that The Home Depot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Home Depot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

The Home Depot complaint process

Do you have a dispute or had a bad customer experience with The Home Depot? Submit your The Home Depot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Home Depot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Home Depot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Home Depot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Home Depot complaints chart

We have received 3 complaints about The Home Depot over the last 12 months. The graph below shows a monthly breakdown.

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The Home Depot complaint statistics

Curious about The Home Depot's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

102
Total complaints
102
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 102 ratings

How to contact the customer service of The Home Depot?

Below, you will find the contact information for the complaint department of The Home Depot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-466-3337
Contact form:

You can contact the customer service of The Home Depot by calling 1-800-466-3337. If you want to reach out to The Home Depot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Home Depot reviews: (102)

Authentic experiences shared by our community for your benefit.

wrong product

Complaint from mrdj95@aol.com on 06 February 2022 about The Home Depot.

Sir Madam: My name is David Jackson: on January 19, 2022 I purchased Rheem Performance Plus 50 Gallon medium 5500  Element Electric Tank Water Heater w LED Indicator, at Home Depot, 1500 Lafayette Parkway,  LaGrange, GA 30241 Order H160-... Read more

Comments: 0
Rating:

Transaction ID 309548033-060-THD

Complaint from Ibildit on 01 February 2022 about The Home Depot.

I am a contractor and I spend tens of thousands of dollars at Home Depot every year. After being told that January 31st is the last day returns wo a receipt would be accepted I did an extra inventory and... Read more

Comments: 0
Rating:

Letter of Complaint Home Depot Store 1112

Complaint from MAS777 on 30 January 2022 about The Home Depot.

William J Shipley and Mary Ann Shipley 506 Lyndhurst Road Columbia, SC 29212 Phone: 803-556-6460 Letter of Complaint Home Depot Store 1112 January 27, 2022 I would like to express my disappointment with Home Dept store 1112 and your unsatisfactory level of service. October 23,... Read more

Comments: 0
Rating:

Unprofessionalism of customer service rep

Complaint from Amlucchesi on 28 January 2022 about The Home Depot.

We are a commercialgovernment customer. Called and spoke to Theodore pertaining to a open order from October that we STILL have item(s) on backorder. This in turn has put our store charge card(s) on hold. As a State division,... Read more

Comments: 0
Rating:

I paid for something I did not receive.

Complaint from sparky90 on 16 January 2022 about The Home Depot.

I ordered a5 piece patio set from an add on January 5,2022. I paid for it with my Visa credit card. I got an e-mail from Pay Pal saying it would show up on my bill as PayPal which it... Read more

Comments: 0
Rating:

Cracked Vanity Top

Complaint from srbarmoy on 15 January 2022 about The Home Depot.

Not sure if it is an Valentio or Home Depot issue but I ordered three of these vanities starting back in September 2021, opened the first one up after receiving it in my driveway sitting on its end (box clearly... Read more

Comments: 0
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Product not there

Complaint from Paul Becker on 12 January 2022 about The Home Depot.

I live in New Orleans. The nearest Home Depot to me is in Gretna, La. I'm looking to purchase an attic ladder 25-inch x 54 inch. Gretna did not have one that size. So, I got onto the Home Depot... Read more

Comments: 0
Rating:

Lack of sevice

Complaint from hossusmc on 12 January 2022 about The Home Depot.

Last week I came in to buy materials for a current project. I needed wire in my project but the wire was locked up and I could not find anyone to open the cage for me. I went to customer... Read more

Comments: 0
Rating:

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