The Home Depot Complaint Sentiment: Neutral

Our sentiment meter has detected that The Home Depot complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with The Home Depot, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

The Home Depot complaint process

Do you have a dispute or had a bad customer experience with The Home Depot? Submit your The Home Depot complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Home Depot.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Home Depot complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Home Depot?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Home Depot complaints chart

We have received 3 complaints about The Home Depot over the last 12 months. The graph below shows a monthly breakdown.

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The Home Depot complaint statistics

Curious about The Home Depot's track record in addressing complaints within the Household Goods, Interior shops category? Dive into the all-time complaints data right here!

102
Total complaints
102
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 102 ratings

How to contact the customer service of The Home Depot?

Below, you will find the contact information for the complaint department of The Home Depot. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-466-3337
Contact form:

You can contact the customer service of The Home Depot by calling 1-800-466-3337. If you want to reach out to The Home Depot through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

The Home Depot reviews: (102)

Authentic experiences shared by our community for your benefit.

Washer malfunctioning - will not exchange

Complaint from Dissatisfied Home Depot Customer on 23 May 2022 about The Home Depot.

Purchased washer dryer from Home Depot and it was delivered on 52122. I was told by salesman, Tony, that I had 48 hours to exchange it if something went wrong. The washer is making clunking noises and the lid... Read more

Comments: 0
Rating:

No Military Discount

Complaint from adamrepro on 11 May 2022 about The Home Depot.

On 5102020 I presented Home Depot cashier my Department of Defense, DD214, honorable discharge documents. I was thanked for my service but no military discount was given. I went to customer service where the manager, at least she said she... Read more

Comments: 0
Rating:

Measurement for carpet

Complaint from Upset in Meadview on 27 April 2022 about The Home Depot.

On Friday 04212022 we opened an credit account with Home depot to get carpet done in our living room. Was supposed to receive a call from the person coming out on that next Monday the 25th. No call, so around... Read more

Comments: 0
Rating:

Install complaint

Complaint from stewartlaura on 01 April 2022 about The Home Depot.

Bought hot water heater at store $550 called the company your store uses call by noon same day install. That didn’t happen then they quoted me $2000 to replace my old heater with the new one. Are you people out... Read more

Comments: 0
Rating:

Customer Service and Delivery

Complaint from John Cage on 30 March 2022 about The Home Depot.

I purchased a refrigerator from Home Depot that was scheduled to be delivered on March 29th. Keep in mind, this has been over a month and a lady named Sammie from the subcontractor told me...they were overbooked. The company that... Read more

Comments: 0
Rating:

Still waiting

Complaint from clb1234 on 16 March 2022 about The Home Depot.

Ordered a sliding glass patio door and screen August 2nd, 2021. Door finally installed Jan. 26, 2022. No screen at install time, called store, was told another 4 weeks for some reason. So, 7 weeks later, and I'm still waiting.... Read more

Comments: 0
Rating:

No customer service

Complaint from BBNSRAFINANCIALS on 09 March 2022 about The Home Depot.

At Home Depot 5950 State Bridge Johns Creek the loading dock staff and in-store service is non-existent. I have called Management at this location on two different occasions concerning the closing off of the loading dock and the lack of... Read more

Comments: 0
Rating:

Poor customer service

Complaint from Not a Home Depot Fan on 06 March 2022 about The Home Depot.

1. Received notification that washing machine would be delivered the next day when I returned home the evening of the Feb. 8. Since I had a doctor's appt. I called the number provided and was given a number to... Read more

Comments: 0
Rating:

kitchen remodel diaster

Complaint from darleencox@yahoo.com on 06 March 2022 about The Home Depot.

I choose to go to home depot for my kitchen remodel and it was the worse decision i have made. I payed for the remodel on december 8, 2021. I was told it would take 5 to 7 weeks. while... Read more

Comments: 0
Rating:

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