Our sentiment meter has detected that TELUS complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TELUS, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with TELUS? Submit your TELUS complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TELUS.
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Finally, we can turn your complaint into a professional TELUS complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 2 complaints about TELUS over the last 12 months. The graph below shows a monthly breakdown.
Curious about TELUS's track record in addressing complaints within the Internet Providers, Telecom, TV Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of TELUS. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of TELUS by calling 1-866-771-9666. If you want to reach out to TELUS through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Raman on 24 August 2023 about TELUS.
Telus convinced me to move to telus for less payments then Bell monthly but first month bill I was shocked almost double I don't know what to do please can you guide. The... Read more
Complaint from Kainat Syed on 12 July 2023 about TELUS.
One of your member said he will give me $2000 salary, first took $80 from me, then asked me for $60 to get a verification code, so give it to me and the code will be received by us and... Read more
Complaint from WF on 17 August 2022 about TELUS.
Our phones haven’t been working in our home for about 1 month. I’ve called Telus to resolve this, they sent a virtual agent at a time when I was at work, I never booked this. My bill skyrocketed because none... Read more
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