Our sentiment meter has detected that Swoop Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Swoop Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
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We have received 4 complaints about Swoop Airlines over the last 12 months. The graph below shows a monthly breakdown.
Curious about Swoop Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Daemon Scott Osaduik on 06 October 2020 about Swoop Airlines.
October 2nd2020 I showed up exactly 1 hour before my flight to check my bag as I already prepaid for plus carry on early 72 hours earlier. Also checked in early online. There was a huge line up, so thinking I'm... Read more
Complaint from cjmalo on 19 September 2020 about Swoop Airlines.
My complaint is that within 48 hours of booking my flights from Winnipeg Abbotsford and back home to Winnipeg, Swoop Airline not only canceled the flights but permanently remove Winnipeg as a departure or destination from their business model.... Read more
Complaint from Stylemejude on 14 August 2020 about Swoop Airlines.
Sitting in row 15 and our row was called for preboarding. One in my party was in the washroom. Attempted to approach gate to tell them that. Young woman came rushing at me SCREAMING that we must get temp checked.... Read more
Complaint from cp.19 on 13 August 2020 about Swoop Airlines.
Due to covid I need to cancel a flight and I do not feel comfortable sharing my medical info with this company that can't even act in a professional manner. They are refusing a credit or refund and blatantly IGNORING... Read more
Complaint from Sharo on 13 July 2020 about Swoop Airlines.
I booked a return flight for my granddaughter and myself to Halifax. At the time, I thought it was safe for us to fly. When I told my physician, he told me to cancel, ... Read more
Complaint from gnosterud@telus.net on 13 July 2020 about Swoop Airlines.
Our reservation was T6REQM, Rolf and Grace Nosterud We got to the gate with over 15 min before takeoff. We were told that we were paged and didn't answer. Our tickets were given to someone else. We are seniors with hearing... Read more
Complaint from Murray Wells on 24 June 2020 about Swoop Airlines.
I am writing to complain about very poor treatment I received by a swoop employee on June 22, 2020 at the Hamilton International Airport. I was flying to Edmonton on flight 181. After having my temperature checked, I... Read more
Complaint from Banting on 12 June 2020 about Swoop Airlines.
Swoop denied us to cancel our trip to BC, Wouldn't even at the very least give us money back for luggage, which was very expensive! We were asked not to travel to BC, as we were visiting our elderly... Read more
Complaint from RS on 11 June 2020 about Swoop Airlines.
I just arrived from Edmonton on Flight WO183. After landing and getting ready to unload, the flight attendent came over the intercom and listed the rules about unloading. Stay in your seats unload row at a time etc. People were... Read more
Complaint from Tythan on 15 May 2020 about Swoop Airlines.
We had a trip to Whistler for March break. But because the mountain was closed due to the Covid crisis we were unable to go. Swoop offered their Modyfly option for free because of the crisis. But this option was... Read more
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