Our sentiment meter has identified a 100% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 20, 2024
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We have received 28 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Lorainepowell26@gmail.com on 25 May 2022 about Swiss Chalet.
Sunday 23rd May . Entered @ 5 40pm, seated @ 6pm. Placed order @ 6 10pm, waitress told us they were very short staffed. Other diners were seated soon after arrival. 7pm still had not received food.... Read more
Complaint from peppers2021 on 25 May 2022 about Swiss Chalet.
The chicken pot pie contained no chicken or vegetables.It was nothing but pie crust and sauce. Best Before2025FE 20Lot 490593 Cooked for an hour and no supper. Very disappointed! First time this ever happened! Read more
Complaint from rainermoeller@hotmail.com on 22 May 2022 about Swiss Chalet.
I wish to express my dissatisfaction about an order we had on May 11 from your 3400 Danforth Ave restaurant. We ordered on the telephone and when I picked the order up asked why the CAA discount was not taken …... Read more
Complaint from christmas1 on 09 May 2022 about Swiss Chalet.
Have already filed a complaint..haven’t received any reply….called the Dundas store and asked for the manager…haven’t heard from him…getting more and more upset about this situation Read more
Complaint from Pammysue on 05 May 2022 about Swiss Chalet.
I went through the drive through at the Heartland town centre location to order my food and repeated myself 3 times as to not wanting any seasoning or sour cream with my perogies and she even said it to me... Read more
Complaint from Renee HM on 02 May 2022 about Swiss Chalet.
We ordered a family meal and received 4 fries , a roll and 2 chicken sandwiches which was not correct. It was delivered and they said they ran out of Chicken, Read more
Complaint from prosjon on 01 May 2022 about Swiss Chalet.
i arrived at the north end restaurant in peterborough and was told it would be a 30 minute wait as they were full. the tables were empty (as you will see in the picture i took). they claim... Read more
Complaint from Cherjane on 29 April 2022 about Swiss Chalet.
I am writing in a complaint regarding 2 waitresses that were very rude towards me and my family, my son was crying and they told me to take him outside, and that I should go to mcdonalds and eat bc... Read more
Complaint from Jim D on 15 April 2022 about Swiss Chalet.
Ordered your new fish and chip dinner. It was virtually uneatable and whoever let this dinner go out the door should be considering another occupation. A dog would not eat it and it had been re fried at least twice. Picture... Read more
Complaint from Henry 1606 on 05 April 2022 about Swiss Chalet.
Worst ever No tartar sauce included and no no coleslaw ad advertised Read more
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