Our sentiment meter has identified a 300% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Swiss Chalet? Submit your Swiss Chalet complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mursue on 10 October 2022 about Swiss Chalet.
I had placed an order at approximately 2 PM for pickup at 5:40 at curbside. Upon arrival at the location, I indicated my arrival at approximately 5:35. I received a text message ing my arrival and then received... Read more
Complaint from M Fraser on 10 October 2022 about Swiss Chalet.
Was at your store last night. This was the poorest meal I have ever had at this store. I believe the waitress forgot to put our order in. There was maybe ten customers at the time. We had to wait... Read more
Complaint from Tracy Wiatrzyk on 30 September 2022 about Swiss Chalet.
Waiting for 30 min for take out food. Finally get home I'm starving open up my meal and my son's meal to no CHALET DIPPING SAUCE.OUT OF 3 DINNERS ONLY GOT IT FOR ONE PERSON Read more
Complaint from Donaldson on 26 September 2022 about Swiss Chalet.
Had a order for HOT chicken sandwich and forgot the gravy. Read more
Complaint from Bob Vanstrepen on 26 September 2022 about Swiss Chalet.
When I order soup from anywhere I expect to get crackers with my order. The.lest time I ordered swiss chalet I ordered many things including a side of soup. I got crackers with my order. I order from paris ont.... Read more
Complaint from 20999 on 11 September 2022 about Swiss Chalet.
We ordered the family pack chicken and ribs and didn't receive the ribs. Read more
Complaint from Dawn hagerman on 01 September 2022 about Swiss Chalet.
Drive thru order was 6 oz beef dinner with extra gravy on the side mashed and vegetables After a 30 min wait I went home to find my dinner.It included a very fatty portion of beef ,1 piece of brocolli... Read more
Complaint from Chatham on 24 August 2022 about Swiss Chalet.
I was applying at the store and manager gave me a pen that doesnt work, tables were dirty, he didn't even give me his name when i asked, and finished by saying if we need you we call you. The... Read more
Complaint from stepwils on 16 August 2022 about Swiss Chalet.
Over the past little while I have noticed the fries to be extremely salty. So salty there not even edible this has happened 3 different times at different locations. What ever you have done fix it its not... Read more
Complaint from kimsed on 16 July 2022 about Swiss Chalet.
I went to the Swiss Chalet on green lane in Newmarket East Gwillimbury location. I order a chicken sandwich (white) combo, included a drink, along with a 14 chicken (white) combo with a drink. I had a CAA card that... Read more
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