Our sentiment meter has identified a 300% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 25, 2024
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We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Doug Carswell on 07 December 2022 about Swiss Chalet.
My wife and I visited Swiss chalet in Huntsville, Ontario. We waited at the front waiting to be seated area for 10 minutes. There was only one other couple in the entire restaurant and they were paying thier bill.... Read more
Complaint from lsborn56@hotmail.com on 06 December 2022 about Swiss Chalet.
Ordered two festive special dinners, white meat..tiny little scoop of soggy stuffing, cheaped out spoon of cranberry sauce, not on a little bed of lettuce..it just did not look like the picture at all, and we were sad..no photo..didn't think... Read more
Complaint from Dee Dee 58 on 02 December 2022 about Swiss Chalet.
Last week I went and had the festive chicken dinner.. ordered an Xtra peice of chicken... cost for that one price was approximately $5....; . Went yesterday also and was charged $12.99 plus $1.80 for white meat..this I find is... Read more
Complaint from Bev and Larry on 28 November 2022 about Swiss Chalet.
On Friday November 25 the waitress was rude, my husband and sister in law ordered the leg meal. The leg was not cooked, told the waitress and she told him it was heat tested and took it but it came... Read more
Complaint from Debi Chorley on 24 November 2022 about Swiss Chalet.
My husband andI had a horrible lunch. Service was painfully slow.Fries were inedible hard and cold .Bun was rock hard. Chicken tasteless and cold not what I expect from Swiss Chalet. For 42.11 without tip totally not worth it.The waitress... Read more
Complaint from Bruce Bryden on 22 November 2022 about Swiss Chalet.
One person in our group, ordered dark Chicken Meat, but was served the more expensive white instead. Read more
Complaint from J-lynn on 21 November 2022 about Swiss Chalet.
Sunday November 21st, approximately 5:30pm we went to Swiss Chalet hoping to get diner. -6 outside, when we arrived we were told that they were waiting on chicken for a 15 minute wait time. We said that’s... Read more
Complaint from Didi on 13 November 2022 about Swiss Chalet.
I attempted to order for the 3rd time. Once at 10025 jasper ave for a work function and it was canceled when it was supposed to be delivered. Then tried twice again. 1st time they said they wouldn't take cash... Read more
Complaint from Not going back to this resturant. on 29 October 2022 about Swiss Chalet.
Arrived at Swiss Chalet on Oct 222022 Greeted by staff and was advised of a long list of items that they were out of, from ginger ale to spring rolls as well as many other items. We were seated and waited 20... Read more
Complaint from diner on 19 October 2022 about Swiss Chalet.
We were a party of seven with two children. Arrived at 6:30 with four other tables busy. We were seated in the very back corner, very uncomfortable getting in and out. Got menus and 7;00. Drinks... Read more
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