Our sentiment meter has identified a 100% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 19, 2024
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We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from K. Babbabe on 28 March 2023 about Swiss Chalet.
Placed an online order for pick up Monday, March 27th around 7:30 p.m. We waited half an hour to get what was ordered. It was not an issue as the chicken was just put in the oven. What was an... Read more
Complaint from Joanne Groome on 19 February 2023 about Swiss Chalet.
I ordered quarter chicken with mashed potatoes Saturday Feb 18…. It arrived in due time. The chicken was sitting on this “cardboard” box the 2 blops of mashed potatoes were tossed in the corner soaking into the cardboard! MOST unappetizing... Read more
Complaint from Jmr on 14 February 2023 about Swiss Chalet.
I bought a festive Christmas full chicken dinner not knowing the 4-10 dollar coupons were a scam. First on the ad in store it did not state each coupon was not available till after the 28th of Dec, then each... Read more
Complaint from motherhen on 23 January 2023 about Swiss Chalet.
Husband I both ordered half back rib $21.79. I was charged $30.28 for a full back rib. Did not notice on receipt until we got home to Kitchener today. Waitress was Alyssa W access code 5766-37709-66268 Check 2851 @ 5:46 Jan.... Read more
Complaint from Roger J on 02 January 2023 about Swiss Chalet.
Dec. 31. 11:45 am. Our friend had not arrived so we entered and sat at table. 4 staff laughing and chatting . 1 noticed us but did not acknowledge us Husband used washroom. while he was absent one staff member... Read more
Complaint from Marg on 24 December 2022 about Swiss Chalet.
I am writing this for a friend, Marg Broderick, who doesn't have a computer. She and a good friend went to Swiss Chalet for a Christmas lunch this week and when they got there were told that it would be a... Read more
Complaint from Racer on 21 December 2022 about Swiss Chalet.
$40.00 deal you get a $10.00 coupon,I had 4 adults over $80.00 and waitress said the coupons were all gone and did not offer anything to us.Also said it was my sons birthday,she said a free price of pie for... Read more
Complaint from Alice.Cies@Gmail.com on 11 December 2022 about Swiss Chalet.
I ordered Swiss Chalet on December 11th- Why is it that the driver does not go up in the elevator to my door to deliver my order? Why do the Chinese restaurants the pizza places deliver to my door?... Read more
Complaint from altasnowman on 08 December 2022 about Swiss Chalet.
We ordered online and went and picked up order at 605pm. when I got the order home it was 615pm. the order was cold the chicken was undercooked and items were missing from order. We tried to call the store... Read more
Complaint from Doug Carswell on 07 December 2022 about Swiss Chalet.
My wife and I visited Swiss chalet in Huntsville, Ontario. We waited at the front waiting to be seated area for 10 minutes. There was only one other couple in the entire restaurant and they were paying thier bill.... Read more
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