Our sentiment meter has identified a 300% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 25, 2024
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We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from DonewithSwiss on 01 July 2021 about Swiss Chalet.
I placed an order the night before that never arrived I spent over 2 hours the phone next day trying to explain what happened at this point I’m crying and I’m frustrated I tell Emily over the phone that I... Read more
Complaint from mv on 29 June 2021 about Swiss Chalet.
The chicken was dry and overcooked and the pieces seemed small compared to previous orders. Definitely not up to the usual standards. My ticket is 1139052 on june 2821 Read more
Complaint from bettyliz013ca@yahoo.ca on 28 June 2021 about Swiss Chalet.
I ordered the Crispy Chicken sandwich. If it would be anything like the one I had tonight I just might quit buying Swiss Chalet. The chicken looked like it had been cooked much earlier, the only thing crunchy was the... Read more
Complaint from not on 19 June 2021 about Swiss Chalet.
pot pie was soupy and the pie crust is discusting and soggy very little in the sauce the fries were not much better soggy and tasteless even with watered down chalet sauce havent order in along time because of these... Read more
Complaint from Lorie kirk on 07 June 2021 about Swiss Chalet.
I ordered a chicken and back rib combo and they sent me side ribs . I called the delivery number back and she said they would send another right. away . then 5 min later the store called back to... Read more
Complaint from cgalea203@gmail.com on 06 June 2021 about Swiss Chalet.
went into your store for take out at 3:54pm Saturday June 5 and ordered 6 leg dinner and we were quite disappointed that the fries and chicken legs were all dried and overcooked. perhaps they were left overs and just sitting there. access... Read more
Complaint from Beattie on 03 June 2021 about Swiss Chalet.
I have purchased your Chicken Pot Pies in the past and have been satisfied with the quality. Today I cooled 2 Pot Pies (235 g x 2 ). They had little liquid inside, and the filling was very starchy.... Read more
Complaint from Beattie on 03 June 2021 about Swiss Chalet.
I have purchased your Chicken Pot Pies in the past and have been satisfied with the quality. Today I cooled 2 Pot Pies (235 g x 2 ). They had little liquid inside, and the filling was very starchy.... Read more
Complaint from Missingfourdinners on 10 May 2021 about Swiss Chalet.
I had ordered several large meals early in the day to be ready for curtsied pickup at 5pm. my order was missing four dinners and the wait inside my car was over 30 minutes over because I saw that they... Read more
Complaint from bernie92renegade on 10 May 2021 about Swiss Chalet.
placed an order at 330pm for a 630 pick up. arrived at curbside and let them know i was there. got a text saying it will be a 10 min wait. 25 mins later im on the phone with customer... Read more
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