SuperSport Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about SuperSport over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

SuperSport complaint process

Do you have a dispute or had a bad customer experience with SuperSport? Submit your SuperSport complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of SuperSport.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional SuperSport complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about SuperSport?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

SuperSport complaints chart

We have received 5 complaints about SuperSport over the last 12 months. The graph below shows a monthly breakdown.

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SuperSport complaint statistics

Curious about SuperSport's track record in addressing complaints within the Broadcasting Network category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 35 ratings

SuperSport reviews: (35)

Authentic experiences shared by our community for your benefit.

Camera work

Complaint from Jonocris on 31 July 2021 about SuperSport.

The camera work is absolutely terrible and has certainly downgraded. Specifically referring to the British Lions vs Springbok match, the continuous zooming out makes it impossible to see what is happening in the game. Tackles are missed by the cameramen... Read more

Comments: 0
Rating:

Switch to event

Complaint from Mariske on 30 July 2021 about SuperSport.

Today 30 July. The 6:10 am presentation of the Woman’s Trampoline was only shown at 6:35. Thus the first 25 minutes of the event was lost. This is not acceptable. During the 25minutes Supersport showed endless advertisements. Unacceptable Read more

Comments: 0
Rating:

Rugby competitions logs

Complaint from Mannetjies on 22 May 2021 about SuperSport.

Why are there no rugby competition logs on yor interactive platform? Is this person in charge sleaping or only interested in other sports. Maybe incompetent? Read more

Comments: 1
Rating:

Cycling

Complaint from Rogermc on 22 February 2021 about SuperSport.

Please could you tell me why we are not seeing the Tour of the UAE live or even a delayed broadcast? It is part of the major events which your adverts along with Marriott say we will see. Read more

Comments: 0
Rating:

Supersport

Complaint from Mohamed Farouk on 17 February 2021 about SuperSport.

Is Supersport punishing us for having the Compact Package ? Showing Liverpool game tonight on 203, but won't show the Barcelona game on any of the other channels available. Rather you will repeat old games on these channels. Who are you... Read more

Comments: 0
Rating:

Customer Service Complaint

Complaint from haymanot desalegn on 15 February 2021 about SuperSport.

I am a DSTV Compact user and when I first asked for the service I was told that I would use 90% of the Compact Package Premier League, La Liga Full, Serie A and Champions League Full. But right now,... Read more

Comments: 0
Rating:

Incorrect information on channel

Complaint from walterd on 18 January 2021 about SuperSport.

During the whole 2 weeks of the Dakar coverage the info screen referred to the event as taking place in Peru. The Dakar was last held in Peru in 2018. It has been in Saudi Arabia since 2019. Read more

Comments: 0
Rating:

news

Complaint from nhlapols on 09 January 2021 about SuperSport.

on supersports news we always read about overseas news, where is our local soccer news i feel that we promote other continent or country brand while its us the South African who paying or subscribed to those channels. when... Read more

Comments: 0
Rating:

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