Our sentiment meter has detected that Supersonic Fibre complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Supersonic Fibre, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
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We have received 7 complaints about Supersonic Fibre over the last 12 months. The graph below shows a monthly breakdown.
Curious about Supersonic Fibre's track record in addressing complaints within the Internet Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Supersonic Fibre. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Supersonic Fibre by calling +27-86-178-7377. If you want to reach out to Supersonic Fibre through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Frank Madumo on 22 June 2021 about Supersonic Fibre.
The tactician linked one thread the size of a sewing cotton from outside cable to the router and left the rest of the white fibres hanging outside not touching the terminal of the router. That makes linking with zoom... Read more
Complaint from M.......125 on 14 June 2021 about Supersonic Fibre.
I'm trying for a week now to get my password but no luck. I lost my phone and the password was saved in my messages, I don't know what to do now cause no... Read more
Complaint from DISGUSTED_BROMHOF on 10 June 2021 about Supersonic Fibre.
We have moved into a new property and contacted Supersonic to assist with fiber internet All the necessary cables have already existed before we moved in. When we contacted Supersonic we asked if they were able to urgently... Read more
Complaint from Andries76 on 17 May 2021 about Supersonic Fibre.
Case Number: CAS604556N4X9H2 (Supersonic) Ticket No 85154(Metro Fibre) After numerous attempts with Supersonic on the phone to sort my internet out, I still have no luck. I am paying for a service and deserve the service BUT I DONT GET ANYWHERE. I... Read more
Complaint from Wietz on 10 May 2021 about Supersonic Fibre.
After numerous calls ( every day since 30 April 2021) I still can not connect to the internet. The line has be activated but still no connection to the internet. Read more
Complaint from Bianca649 on 04 May 2021 about Supersonic Fibre.
On the 25th of March we had installation done on our fiber .. and we were promised a router . Ever since then no service ever since the. We phone and phone everybody makes promises and nothing is done. And... Read more
Complaint from Piet53 on 09 April 2021 about Supersonic Fibre.
On the 8th of Feb we informed supersonic that we were moving and that we needed a new fibre line at the new premises. On the 19th of Feb we moved and had not yet received any calls regarding the... Read more
Complaint from Hardus on 07 April 2021 about Supersonic Fibre.
I cancelled my Supersonic service on 24 February 2021 as they are provide the worst and most inconsistent service I have ever experienced. I cancelled telephonically and sent the email to cancellations as per their request. I heard nothing. I... Read more
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