Our sentiment meter has detected that Supersonic Fibre complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Supersonic Fibre, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 20, 2024
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We have received 7 complaints about Supersonic Fibre over the last 12 months. The graph below shows a monthly breakdown.
Curious about Supersonic Fibre's track record in addressing complaints within the Internet Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Supersonic Fibre. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Supersonic Fibre by calling +27-86-178-7377. If you want to reach out to Supersonic Fibre through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Bouwer on 24 February 2022 about Supersonic Fibre.
I've been sitting withou internet for almost a week. Phoned a few times and each time I have to start from the bottom. Each time they say they will give me a call back which they don't and they also... Read more
Complaint from Jafta on 19 February 2022 about Supersonic Fibre.
We can't watch movies ,we in the middle of a movie then the movie freeze or it shuts down while watching , it's do embarrassing especially when you have friends over , please do something about it. Mr Jafta Motaung Contact details... Read more
Complaint from Kobus on 04 February 2022 about Supersonic Fibre.
I applied to migrate from supersonic wireless to supersonic fibre. I spoke to Lerato. Only to find out when I checked how far my order is, that no migration has been logged. Nothing has been done. Read more
Complaint from Linda Richards on 02 February 2022 about Supersonic Fibre.
Forever struggling with poor signal. Phoned to complain for months now. Nothing gets done Read more
Complaint from Marius1971 on 02 February 2022 about Supersonic Fibre.
U install my router on the 290122 on the 2nd u took over a R1000 out of my account why I'm in financial trouble now wat mus my children eat u know how can u charge me a month if... Read more
Complaint from butchery@edelnet.co.za on 19 January 2022 about Supersonic Fibre.
I have applied for this service to be installed on 20220117. My payment went through and the documents etc. were uploaded and accepted. My problem is that for some reason the bank verification is not being successful. ... Read more
Complaint from S0158920 on 28 December 2021 about Supersonic Fibre.
We applied for a fibre line to be installed late 2020. The Technician from Frogfoot arrived in December 2020 to connect the line, BUT there was no installation done for a router beforehand. Since then, no other tecehnician ever... Read more
Complaint from Luyuka on 17 December 2021 about Supersonic Fibre.
Supersonic are robbers, I paid for connection in September last year, it's one year they never connect me or never refund my money. It's a shame to a big company like this one, don't try them, you will loose your... Read more
Complaint from Marelize Botha on 14 November 2021 about Supersonic Fibre.
No WiFi for 4 days. No phone number to call. Whatsapp only......... complains on whatsapp do not have the option NO WIFI,,,,,,,so I get nowhere!!! Read more
Complaint from No username was sent on 23 October 2021 about Supersonic Fibre.
I applied for the Supersonic Fibre in March 2021 and the money was paid for the installation.I was told that it will be installed within 7 to 14 working days. I waited for 5 months with no reply. I got... Read more
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