SunTrust Bank Complaint Sentiment: Neutral

Our sentiment meter has detected that SunTrust Bank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with SunTrust Bank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

SunTrust Bank complaint process

Do you have a dispute or had a bad customer experience with SunTrust Bank? Submit your SunTrust Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of SunTrust Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional SunTrust Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about SunTrust Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

SunTrust Bank complaints chart

We have received 0 complaints about SunTrust Bank over the last 12 months. The graph below shows a monthly breakdown.

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SunTrust Bank complaint statistics

Curious about SunTrust Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 7 ratings

How to contact the customer service of SunTrust Bank?

Below, you will find the contact information for the complaint department of SunTrust Bank. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-786-8787
Contact form:

You can contact the customer service of SunTrust Bank by calling 1-800-786-8787. If you want to reach out to SunTrust Bank through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

SunTrust Bank reviews: (7)

Authentic experiences shared by our community for your benefit.

Game charges for purchase

Complaint from Jesberger on 18 March 2022 about SunTrust Bank.

My bank paid 3152 dollars after I reported fraudulent activity to coin master game application and apple from my accounts I have made numerous complaints for these companies to return my funds and they refuse to now they... Read more

Comments: 0
Rating:

Checking Account Fraud

Complaint from cwhcwh on 10 November 2021 about SunTrust Bank.

On 1012021 I discovered someone had made 54 transactions for online gift cards through my bank account. The total amount of the transactions were $6375.90. Me nor my wife made or authorized the transactions. They were all made... Read more

Comments: 0
Rating:

Credit card

Complaint from seminoleconst@aol.com on 02 August 2021 about SunTrust Bank.

Ive had a credit card with SunTrust for 30 years or so. We recently sold our home of 45 years and moved to North Carolina where we have our new checking account. I still have our checking account with... Read more

Comments: 0
Rating:

Debit Card Replacement

Complaint from Lady laura1026 on 27 June 2021 about SunTrust Bank.

Subject: Missing Debit Card. I deposited about 2 weeks' cash, going through your drive-thru teller. my recept for the deposit was sent... Read more

Comments: 0
Rating:

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