Complaint: freshness

on 15 March 2019 about Sun-Maid in category Food and Beverage Brands

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My complaint:

I’ve been purchasing Sun Maid organic raisins at Costco for quite a while and have been very satisfied with the product. This last time not so much. The raisins are clumped and dry. I always check the Best Before date and this particular one showed 15 May 2020. The SKU is 0 4114302933 6. Since the nearest Costco is over an hour away I’m not apt to drive there to return one item in this winter weather. Thank you for making this site available.

Desired solution:

Since I'll be having to soak these and perhaps use them in recipes I would certainly like a reimbursement for the price paid. Unfortunately I no longer have the receipt but it is the boxed items with two inside. Again, thank you.

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