Our sentiment meter has identified a 40% increase in complaints about Subway over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Subway's offerings.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from A84 on 18 December 2020 about Subway.
I went inside to order my sandwich. When I walked in the two girls were talking and it seemed I interrupted because they both became quiet. No greeting but that's ok, I didn't mind. I said hello instead. No response.... Read more
Complaint from Subway never again on 18 December 2020 about Subway.
I cannot understand the lack of care or the i dont care attitude , FIRST of all she wasnt wearing her mask properly an asian lady nose hanging out secondly i dont like hash browns burnt on the outside and... Read more
I was giving the manager position and worked it proudly and never received the pay even though I asked if I was gonna receive my manager pay it never took place in my knowledge.my manager told me she was just... Read more
Huge pieces of meat did not get the tomatoes or cucumbers I ordered this is the second time this has happened. Read more
Complaint from Cvoit on 12 December 2020 about Subway.
This isn’t the first time that ingredients have been left off our subs, we ordered online app. I made sure everything was right Read more
Complaint from Ya456 on 12 December 2020 about Subway.
The cupons that are sent to me half a mile from the subway are not accepted. Sometimes they do accept them most of the time they dont. The employees of indian decent for some reason are very rude... Read more
Complaint from She called me a subway B on 12 December 2020 about Subway.
This morning I went into the subway when I got there the attendant had a glove on already and she placed a piece of paper towel to tell me what type of bread that I want I asked her if... Read more
Complaint from Gods daughter on 11 December 2020 about Subway.
I visited this location a few times with a family member who's also a witness of two young women who are employed at this location. We both experienced rudeness, and very unprofessional customer service, the behavior is... Read more
I placed an order for 4 Subway sandwiches tonight, 3 - Foot Longs and 1 - 6 inch. When placing order, I cleared out all choices of items I wanted on each sandwich and placed orders, double-checking each and... Read more
Complaint from Teresa H. Smith on 09 December 2020 about Subway.
I was in store 10296-0 on Saturday, December 05, 2020 at 2:31 p.m. Served by 3014 Term ID - Trans1A323360. I was appalled that one employee (AA female with long blond and black braids) - who fixed my sandwich... Read more
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