Our sentiment meter has identified a 78% increase in complaints about Subway over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Subway's offerings.
Sentiment data last updated on April 18, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from BigH on 19 August 2021 about Subway.
My family, fellow employees and friend will continue to boycott your restaurant until you fire , drop soccer star Megan Rapinoe and stop play ads with her in them. Read more
Complaint from Concerned21 on 19 August 2021 about Subway.
Both friends and coworker have stopped going to subway since we first saw US hater Rapinoe ad before the games. 6 of us use to be twice a week subway customers but not until subway stops Rapinoe endorsement. She is... Read more
Complaint from Subway lovers on 17 August 2021 about Subway.
Stop giving money to that purple-grey haired bull... you know who we are talking about. Why would Subway hate on American. I know it's the CEO and not the franchises, but he must go to!! Read more
Complaint from weathersteve1 on 17 August 2021 about Subway.
Dear Subway, I have enjoyed your sandwiches for many years. Today I sadly write to inform you that I will never purchase another Subway product again. Your decision to employ the anti-American kneeler Megan Rapinoe to endorse your sandwiches is the reason... Read more
Complaint from Allie on 17 August 2021 about Subway.
My family will never step into another subway in any state as we travel or stay in our own town. Since you keep that un-American big mouth Megan as your spoke person. My money is on Jimmy John's. My dad,... Read more
Complaint from JJBUBBA on 16 August 2021 about Subway.
I love your products but your advertising leaves me in a position to no longer support your Co. Please reconsider your stand. Read more
Complaint from Ed Z on 16 August 2021 about Subway.
I visited this location Monday, August 16, 2021 at approximately 12:30 PM. I ordered a Mega Meat footlong Subway meal to go. The sandwich staff were friendly, courteous, helpful, and efficient. When it came time to pay,... Read more
Complaint from Donna Hackney on 16 August 2021 about Subway.
The very Anti American purple haired person. As long as she is involved in your company I will not spend a dimwit your restaurant’s. Read more
Complaint from sjantschi on 16 August 2021 about Subway.
I have lunch at Subway Sandwich every day until Megan Rapinoe disrespected our country and our American Flag by kneeling instead of standing and putting her hand over her heart at the recent Olympic games. No other country disrespected their... Read more
Complaint from christine switt on 16 August 2021 about Subway.
in my subway melt i received 2 slices of each of the meats Read more
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