While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Stop and Shop complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Zandrian on 30 August 2022 about Stop and Shop.
Hello, several times now at the Pittsfield, MA stop and shop on merrill rd. The store locks it's doors 20 minutes before they close ( they are open until 10pm) but they employees stand at the doors and just watched... Read more
Complaint from nbuffi on 11 August 2022 about Stop and Shop.
Today (81022) my phone battery had died and was supposed to call MTM (the state transportation for Medicaid recipients) to get my Lyft ride back home as that's what the utilize when they're unable to get a regular company of... Read more
Complaint from Bad day at store on 10 August 2022 about Stop and Shop.
Yesterday after work I went to stop and shop on Cooley street Springfield Mass. I picked up a few things and I had 3 coupons when I went to the cashier she was having a hard time with the coupons.... Read more
Complaint from Anw222 on 05 August 2022 about Stop and Shop.
I worked at Reidville drive stop and shop in the deli and honestly a really trashy place first day their the trainer wasn’t doing their job and I had cut my hand on the deli cutter after my hand had... Read more
Complaint from Mrs. Thompson on 31 July 2022 about Stop and Shop.
I have a stop and shop card and thought that it was being used to automatically include digital coupons. I was told at the checkout it wasn’t that I would have to go online to redeem them and use them.... Read more
Complaint from Yahoojr78420@gmail.com on 29 July 2022 about Stop and Shop.
Bread wasn’t baked long enough Read more
Complaint from SS SHOPPER on 27 July 2022 about Stop and Shop.
My Android cell phone does not accept the Stop Shop Digital coupons. It's old and so am I, but I want to take advantage of the Digital coupon prices. Pls help me. Read more
Complaint from Lsplendid@hotmail on 24 July 2022 about Stop and Shop.
Stop and Shop did not scan properly. I gave Debbie the cashier my card and no gas point and discount on my items were given. Read more
Complaint from Markjem66 on 11 July 2022 about Stop and Shop.
The baskets for carrying food are are gone. I don't want to push a cart around for just a few items. Then you have to take it with you to your car. Then you have to put in cart return... Read more
Complaint from Apena on 10 July 2022 about Stop and Shop.
I have been a customer to the pharmacy and stop shop for year's my medicine is every month refill on the same day of each month..on 7922.i when to pick up my medication but this time I'm missing my xanas... Read more
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