While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Stop and Shop.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Stop and Shop complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mary Pettingill on 29 November 2022 about Stop and Shop.
Front end workers are a disgrace in this store . No personality , nasty, rude and has no right to be working with the public . Every time i go in there it's the same... Read more
Complaint from Sanford on 23 November 2022 about Stop and Shop.
I bought a Stop Shop Pie Crust (2-9 inch pie crusts), and when opened the dough just fell apart and crumbled. This is not the first time this has happened. Why is the Stop Shop brand... Read more
Complaint from DKO on 15 November 2022 about Stop and Shop.
This is store number 810. This store is terrible. Every time I go there the shelves are empty. Even some produce is not there. Does the store take inventory to see what they need before it runs out. This store... Read more
Complaint from paulasanturri on 04 November 2022 about Stop and Shop.
I have a block on my website and the corporation refuses to fix it. They have me wait one half hour to say that the block will be removed with time. Do they want to get rid of me as... Read more
Complaint from punky5021@yahoo.com on 19 October 2022 about Stop and Shop.
I have been buying Stop and shop ice cream and it is very good well last week we bought Cookies and Cream and Coffee Ice Cream and for some reason the Coffee ice cream tasts more like Vanilla rather then... Read more
Complaint from Dr.Feitosa on 10 October 2022 about Stop and Shop.
orderes ensure . Got a phone call avout substituing the item and refused it. got the wrong item delivered Read more
Complaint from Kerri1016 on 04 October 2022 about Stop and Shop.
I bought steaks when I opened they smelled very bad I called spoke with manager in the mean time I got sick few days after bought them with covid so I brought back to store on Oct 3rd at 750pm... Read more
Complaint from Eherbst on 29 September 2022 about Stop and Shop.
Both machines for cans broken and front desk giving hard time taking it back. Went to front desk to have them take the cans and she stated I have to call the guy first to see if he can fix... Read more
Complaint from Sjrichard1991 on 20 September 2022 about Stop and Shop.
Supervisor Steve uses dirty language, mockery, laughing and ridicule towards all his employees. His disposition upon being asked a question is sour, without saying directly he calls his people stupid. He gives attitude, tells people when they can and can't... Read more
Complaint from bill Cody on 05 September 2022 about Stop and Shop.
I work for Stop and Shop and I am not being allowed to attend reiligius services. Read more
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