While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
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We have received 18 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from No longer a Stop Shop Shopper on 10 October 2021 about Stop and Shop.
The new ‘organization’ of the Old Saybrook Stop Shop is appalling! Please put the store back the way it has been for years. You have ruined a small New England grocery store and turned it into a corporate store. The new... Read more
Complaint from Titig on 07 October 2021 about Stop and Shop.
I rely on on-line grocery shopping as I have no car or nearby adequate supermarket. But Stop and shop does not clearly know their stock as I have experienced ordering items that after the cut off are unavailable and then... Read more
Complaint from topdog52 on 03 October 2021 about Stop and Shop.
This happened Sunday 10321. Early morning. I ask the male and female employees they both had attitude and responded with a very irate voice. So i just walk away and left without making a purchase. As a paying customer i... Read more
Complaint from Smoothy72 on 03 October 2021 about Stop and Shop.
Put money in $5 heard sound of air but screen that shows psi pumped in tire said E 1 now out $5 bucks what the heck?? Read more
Complaint from Mazuc56 on 02 October 2021 about Stop and Shop.
The sale on pre packaged meat has forced me to return to find a butcher shop where I can view what I’m getting. About every six weeks I’d buy a chuck roast and have the stop and shop butcher... Read more
Complaint from tremrc on 25 September 2021 about Stop and Shop.
What is happening at this store. The produce is terrible. I will not buy meat at this store. The shelves have been empty. The stop and shop bread is always outdated as is the milk. Always have to wait to... Read more
Complaint from momivest@yahoo.com on 19 September 2021 about Stop and Shop.
I see some great offers IF you can use digital coupons. Not everyone has access to these coupons especially the elderly. Read more
Complaint from Scooter62 on 17 September 2021 about Stop and Shop.
I went to our local Stop Shop today to get stew meat for a German goulash. The stew meat they were displaying was cut to the size of sugar cubes. When I got the fellow behind the counter he... Read more
Complaint from km on 09 September 2021 about Stop and Shop.
I've shopped for the last time today at Garfield Ave, Cranston RI Stop Shop. You have had absolutely NO local produce all summer and have stopped carrying many of the organic products I used to buy. My business will... Read more
Complaint from n0kk3o on 05 September 2021 about Stop and Shop.
I felt discriminated against by a cashier named Betty at the register while checking out around 10:46am. She was not friendly at all and spoke to my parents and I, who are Asian Americans, in a disrespectful tone. When I... Read more
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