Most Common State Farm Complaints and Tips

While State Farm is a leading insurance provider, data from our community indicates several recurring issues with their services. Common complaints include inadequate representation of their insured clients, delays in paying for rental cars, and issues with home repair claims that remain unresolved for extended periods. Customers have also faced communication difficulties regarding new policies and have encountered problems with policy coverage after adding new homes or vehicles.

To avoid these issues, we recommend that customers document all interactions thoroughly and maintain a detailed record of claims and policy changes. It's essential to follow up regularly with the company to ensure prompt attention to your concerns. Additionally, consider seeking a second opinion if you feel underrepresented or if claims are not being adequately addressed.

How and why file a complaint about State Farm?

Do you have a dispute or had a bad customer experience with State Farm? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to State Farm.

State Farm Customer Sentiment: Neutral

Our sentiment meter has detected that State Farm complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with State Farm, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2026

State Farm complaints chart

We have received 0 complaints about State Farm over the last 12 months. The graph below shows a monthly breakdown.

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State Farm complaint statistics

Curious about State Farm's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!

15
Total complaints
15
Open Complaints
0
Complaints pending
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Complaints resolved
1.2
/10 15 ratings

How to contact the customer service of State Farm?

Below, you will find the contact information for the complaint department of State Farm. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-782-8332
Contact form:

You can contact the customer service of State Farm by calling 1-800-782-8332. If you want to reach out to State Farm through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about State Farm: (15)

Helpful experiences shared by verified State Farm customers. Search, discuss and connect with other people in our community.

No communication at all re new policy

Complaint from firefly5151 on 26 September 2021 about State Farm.

I recently purchased coverage thru State Farm. I was told the coverage was available immediately. I let the agent know that I needed roadside assistance. I was assured that I could call and get help right away. I called for... Read more

Comments: 0
Rating:

Service complaint

Complaint from mrswheeler on 09 July 2021 about State Farm.

I was involved with in a accident involving a State Farm customer, and this company is aware of the damages my vehicle has received, and hasn't made any attempt to provide me with a rental car! Read more

Comments: 0
Rating:

Insurance Investment

Complaint from Monetladie on 11 May 2020 about State Farm.

There a person on Instagram posing as an insurance agent from state farm, collecting 100 from people then telling them we have to send more cause the cassh app needs a waiver fee when I request to have my 100... Read more

Comments: 0
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Car damage

Complaint from Margaret Dolin on 28 January 2020 about State Farm.

My car was involved in an accident and state farm paid to get it fixed but TBE ones that fixed my car did not do there job right and there is still something wrong with my car and I need... Read more

Comments: 0
Rating:

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