Stansted Express Complaint Sentiment: Neutral

Our sentiment meter has detected that Stansted Express complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Stansted Express, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

Stansted Express complaint process

Do you have a dispute or had a bad customer experience with Stansted Express? Submit your Stansted Express complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Stansted Express.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Stansted Express complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Stansted Express?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Stansted Express complaints chart

We have received 0 complaints about Stansted Express over the last 12 months. The graph below shows a monthly breakdown.

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Stansted Express complaint statistics

Curious about Stansted Express's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!

2
Total complaints
2
Open Complaints
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Complaints pending
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Complaints resolved
1.5
/10 2 ratings

How to contact the customer service of Stansted Express?

Below, you will find the contact information for the complaint department of Stansted Express. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0345-600-7245
Webcare email:
refunds@stanstedexpress.com
Contact form:

You can contact the customer service of Stansted Express by calling 0345-600-7245. For Stansted Express support through email, send your inquiry to refunds@stanstedexpress.com. If you want to reach out to Stansted Express through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Stansted Express reviews: (2)

Authentic experiences shared by our community for your benefit.

Ticket

Complaint from Sandu on 31 March 2023 about Stansted Express.

Hello, I got on the train at Tottenham Hall and paid my ticket by contactless, I arrived to Stanstead airport and the lady asked me for the train ticket in order to let me into the terminal if not she asked... Read more

Comments: 0
Rating:

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