Flight delayed
Complaint from ChefDanielB on 29 August 2023 about Southwest Airlines.
My flight has been delayed three times and now we aren’t boarding until 9:58pm when originally we were supposed to board at 7:43pm flight 2331 Read more
Our sentiment meter has detected that Southwest Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Southwest Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 19, 2024
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We have received 3 complaints about Southwest Airlines over the last 12 months. The graph below shows a monthly breakdown.
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Authentic experiences shared by our community for your benefit.
Complaint from ChefDanielB on 29 August 2023 about Southwest Airlines.
My flight has been delayed three times and now we aren’t boarding until 9:58pm when originally we were supposed to board at 7:43pm flight 2331 Read more
Complaint from Lillan25 on 26 June 2023 about Southwest Airlines.
I was speaking to a manager over the phone about changes to my flights. I tried to explain to the manager that I had three flights I need to change. The manager said I cannot change my flight it would... Read more
Complaint from Mary Ann K on 28 April 2023 about Southwest Airlines.
I was taking a connecting flight from Burbank to Las Vegas. I was advised that there was going to be a delay in departure. When I went to the Southwest agent and asked him about this they referred me to... Read more
Complaint from Crosby on 18 March 2020 about Southwest Airlines.
I purchased my ticket from Southwest Airlines last fall for a trip to Disney World this April 2020. I understand the 12 month rule that a person can cancel their upcoming flight but must fly within 12 months of... Read more
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