Long delay of verification
Complaint from Denilson on 18 August 2021 about Skrill.
I uploaded my utility bill fo verification 3 days ago and it has not been resolved till today?i want to use my deposited amount please Read more
Skrill complaints
Skrill Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Skrill over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Skrill's offerings.
Sentiment data last updated on April 25, 2024
Skrill complaint process
Do you have a dispute or had a bad customer experience with Skrill? Submit your Skrill complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Skrill complaints chart
We have received 8 complaints about Skrill over the last 12 months. The graph below shows a monthly breakdown.
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Skrill complaint statistics
Curious about Skrill's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
94
Total complaints
93
Open Complaints
0
Complaints pending
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Complaints resolved
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94 ratings
Skrill reviews: (94)
Authentic experiences shared by our community for your benefit.
Credit Card Unbind
Complaint from Lukakooo on 17 August 2021 about Skrill.
Good morning i used another persons card on my Skrill account so as you blocked i want to unbind The credit Card from that account.... The Skrill account in question: mulalidia4@gmail.com Read more
Credit Card Unbind
Complaint from Lukakooo on 17 August 2021 about Skrill.
Good morning i used another persons card on my Skrill account so as you blocked i want to unbind The credit Card from that account.... The Skrill account in question: mulalidia4@gmail.com Read more
My account has been permanently closed
Complaint from Tarique Hussain on 15 August 2021 about Skrill.
Why my account has been closed permanently where I sent my documents (utility bill) for address verification . Read more
Verify my account
Complaint from mohammed masud hafez hossain on 15 August 2021 about Skrill.
my account in skrill was verified, but because I tried to deposit with other visa cards, they restricted my account, they ask me to provide a statement for that new card, unfortunately, the visa card that I use doesn't provide... Read more
Unable to verify my NATIONAL IDENTITY CARD
Complaint from Ayoseun on 12 August 2021 about Skrill.
I provided my national identity card but skrill is unable to carry out verification on it. Read more
Not refunding money for cancelled transaction
Complaint from divyabharathi.h25@gmail.com on 12 August 2021 about Skrill.
I transferred money via skrill. but the transaction got cancelled due to account restriction. now its been more then a week they still didn't refund back my money. i sent multiple messages they are not yet transfered back my money. Read more
Permanently closed my account
Complaint from Ntombizodwa Mkansi on 11 August 2021 about Skrill.
Skrill denied our verification process, they said we should re-upload. Then also permanently close our account. We could re-upload, and our money is gone. Read more
Release of my account
Complaint from Tuinathan88 on 09 August 2021 about Skrill.
Skrill won't let me withdraw MY money from my skrill account. I have provided document's to verify everything and they still won't let me withdraw MY money. I have also read other people's complaints about skrill, so I know I'm... Read more
Restricted
Complaint from Annoyed 0000 on 07 August 2021 about Skrill.
I have been with skrill for a while and had no problems but yesterday I tried to withdrawal money from atm and it declined and my account was restricted and left me in a bad state as I couldn’t pay... Read more
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