Skrill Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Skrill over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 18, 2024

Skrill complaint process

Do you have a dispute or had a bad customer experience with Skrill? Submit your Skrill complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Skrill.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Skrill complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Skrill?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Skrill complaints chart

We have received 7 complaints about Skrill over the last 12 months. The graph below shows a monthly breakdown.

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Skrill complaint statistics

Curious about Skrill's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

93
Total complaints
92
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 93 ratings

Skrill reviews: (93)

Authentic experiences shared by our community for your benefit.

Skrill closed my account with €1600

Complaint from simoes60 on 24 January 2022 about Skrill.

Hi, I had created a skrill account and for some reason they decided to close it after i made a deposit. They told me to withdraw my money but none of the option worked all gave errors and I tried different browsers... Read more

Comments: 0
Rating:

Restricted account with my funds

Complaint from Fathina on 24 January 2022 about Skrill.

It's been almost a month. Skrill restricted my account and has not allowed me to withdraw my funds after many requests. Their customer service is so slow. First they said its because of holidays. They are coming up with... Read more

Comments: 0
Rating:

Skrill Rrefusing to book the withdrawal

Complaint from ccx227 on 17 January 2022 about Skrill.

I contacted Skrill and asked them if I could make a withdrawal from Leo Vegas (an online casino) to Skrill and they told me that 'if our bank is listed on the merchant's options, then go ahead'. I made the... Read more

Comments: 0
Rating:

Money didn't reach

Complaint from Qammer on 25 December 2021 about Skrill.

Hi sent money through Skrill on 8 octobe to Pakistan. It never reached to recepient. I gave them bank statement for recepient as well and following them up but they are not helpful at all. My money is stuck from... Read more

Comments: 0
Rating:

Skrill close my account stole my money

Complaint from Naderelmalt on 16 November 2021 about Skrill.

Account was verified Activated from 2016 , I have proof that they are scammers when ask them about transfer my money to my Bank account ; said that the following in e-mail ; Dear Nader Mohamed, Thank you for contacting... Read more

Comments: 0
Rating:

Withdrawal

Complaint from Nazier on 03 October 2021 about Skrill.

Hi there on many occasions i did deposit in skrill with my visa cards and mastercards and evens my credit card..But now when i want to withdraw my money it always fail...Is skrill a scam or something..I deposited long back... Read more

Comments: 0
Rating:

stolen my money. refuse to verify my account

Complaint from elyass.aarabi@outlook.com on 19 September 2021 about Skrill.

i put 200 euros on skrill account, they ask for my ID and i sent to them many times, they refuse every time, so i ask them to get back my money to my bank account. today when i open... Read more

Comments: 0
Rating:

Skrill — Skrill has stolen my money

Complaint from Leysi Marilin Ramos Hoyos on 16 September 2021 about Skrill.

When I registered my skrill account, I provided all the information required by the website and passed the comprehensive verification of skrill! It has been in normal use for several months, but I have successfully logged in to skrill since... Read more

Comments: 0
Rating:

Money not oayd

Complaint from Justiceway on 13 September 2021 about Skrill.

Well Skrill Has taken my MasterCard (the reason they told was seciurity reasons....). To they wroted me per e-mail i will recive recompensation money my costs for order the card, the costs for the card 10e per year what where... Read more

Comments: 0
Rating:

Issue

Complaint from Tatiq khan on 11 September 2021 about Skrill.

Two days has been passed but no action i am very worried about this skrill my money in skrill and i can not send others Read more

Comments: 0
Rating:

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