While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Shoppers Drug Mart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Shoppers Drug Mart? Submit your Shoppers Drug Mart complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 38 complaints about Shoppers Drug Mart over the last 12 months. The graph below shows a monthly breakdown.
Curious about Shoppers Drug Mart's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Shoppers Drug Mart. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Shoppers Drug Mart by calling 416-256-9642. If you want to reach out to Shoppers Drug Mart through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Doreen Traub on 05 January 2023 about Shoppers Drug Mart.
Lindsey who did not identify herself until asked is the pharmacist. She refused to refill my prescription saying I would need to come in to verify credit card information? I know that according to the Privacy Act she... Read more
Complaint from Sam Nordstrom on 05 January 2023 about Shoppers Drug Mart.
When we intended to return an item we were told it was final sale but nowhere did that show and the product had been opened, so NO return, we are stuck with this CD player and everything was there as... Read more
Complaint from SGran on 05 January 2023 about Shoppers Drug Mart.
Good day I purchased two items from SDM on Dec 2822. I realized it was not what I wanted and went to return them on January 32023. I was told I cannot return them as they were on clearance.... Read more
Complaint from Emily_55555 on 04 January 2023 about Shoppers Drug Mart.
I have continually had bad experiences visiting this pharmacy and myself and my partner have both changed to sobey's pharmacy and I will not be using the pharmacy services here again. I picked up my prescription for a new medication... Read more
Complaint from Joshua Ben on 04 January 2023 about Shoppers Drug Mart.
pricing of Insulin Needles Ypsomed brand 5mm x 31 g pack of 100 Your price $43,99 per 100 Northview Drugs at Bathurst and Finch $21.99 Main Drugmart at Bathurst and Finch $34.99 Your... Read more
Complaint from jtew037@gmail.com on 02 January 2023 about Shoppers Drug Mart.
Have already written this on the chat line. Read more
Complaint from Bellaurelia on 31 December 2022 about Shoppers Drug Mart.
I did need a Similac pro advance and went to store to buy and was nothing there. The seller in store recommended to buy Similac advance and said is the same but when got home I did open the box... Read more
Complaint from Rksk on 30 December 2022 about Shoppers Drug Mart.
I bought a cough syrup from SDM store 875 on 25th Dec, just before store closing as it was urgent. When I went home and opened product, bottle seal was broken but I had to use it as condition was... Read more
Complaint from smasroor on 30 December 2022 about Shoppers Drug Mart.
We were at the Shopper Store 824 yesterday @1.40 pm the staff at the self checkout (lady) was very rode, when I was trying to pay at check out my wife was waiting for me to finish the transection, then suddenly... Read more
Complaint from Harpreet on 28 December 2022 about Shoppers Drug Mart.
I went with my friends on 26 December around 6.55 pm.Lady working in makeup aisle was unprofessional and rude.had glasses on and with red and black hairs.She was talking to us in rude tone. We asked her if we can... Read more
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