While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Shoppers Drug Mart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Shoppers Drug Mart? Submit your Shoppers Drug Mart complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Shoppers Drug Mart.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Shoppers Drug Mart complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Shoppers Drug Mart over the last 12 months. The graph below shows a monthly breakdown.
Curious about Shoppers Drug Mart's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Shoppers Drug Mart. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Shoppers Drug Mart by calling 416-256-9642. If you want to reach out to Shoppers Drug Mart through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from MonicaPercivale on 19 April 2023 about Shoppers Drug Mart.
I placed an order online on April 1 and I got a notification that was delivered, however I never received it I contacted SDM and got an email with a Case number stating that I should allow for 5 business... Read more
Complaint from MEHBOOB REHMAN on 18 April 2023 about Shoppers Drug Mart.
Hi, My name is Mehboob , my family doctor wrote a prescription for me and I accidentally forgot a hard copy at home, later my wife made a photo and email me the prescription, so I went to your 7205 Goreway... Read more
Complaint from Matthew_902 on 13 April 2023 about Shoppers Drug Mart.
Hello I'm writing this complaint about your location located in PEI Charlottetown unfortunately I do not have the store number located on university Avenue My 13-year-old daughter was shopping this evening in that location for skin care products when a... Read more
Complaint from Ashley Heinrichs on 12 April 2023 about Shoppers Drug Mart.
On Saturday March.11th2023, I dropped off my prescription at the pharmacy located inside the store. I was told the wait was a bit longer around 4 hours. I was there at 11am in the morning, I told them I was... Read more
Complaint from Plb1967 on 10 April 2023 about Shoppers Drug Mart.
On April 9th I watched 2 young pharmacists treated an indigenous woman terribly. I followed her to the parking lot where I found her crying uncontrollably. She told me no one had ever treated her that way but she felt... Read more
Complaint from George Gould on 08 April 2023 about Shoppers Drug Mart.
Today like most every other Saturday or Sunday I went to Shoppers to pick up some items that were in the sales flyer. I grabbed a cart and proceded to gather what I wanted. I started to the check outs... Read more
Complaint from Trivia walton on 08 April 2023 about Shoppers Drug Mart.
Very rude black lady, yells at me every Saturday, it’s the only time I see her, and she’s still very rude, she doesn’t smile at all. Doesn’t greet anyone, she looks very miserable, it just looks to me that maybe... Read more
Complaint from grantz on 04 April 2023 about Shoppers Drug Mart.
I bought a coffee creamer by mistake on April 1st 2023, I realized I made a mistake, the receipt shows clearly Retain Receipt for return within 30 days. However, I went to the store today (April 3rd 2023) for return,... Read more
Complaint from Trivia on 01 April 2023 about Shoppers Drug Mart.
The pharmacist stands at her computer until a customer asks for help, she tells everyone to sit down, as she’s looking at her screen, she has yelled at me, the store doesn’t open until she’s at work and is late... Read more
Complaint from Nick514 on 25 March 2023 about Shoppers Drug Mart.
I purchased 7 gift cards totalling $500 at Pharmaprix. So far 2 recipients have told me there is no money loaded on the cards. Shoppers have offered me only gift cards to Shoppers to cover the $200- or 100,000 points.... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
