While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Shoppers Drug Mart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Shoppers Drug Mart? Submit your Shoppers Drug Mart complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 41 complaints about Shoppers Drug Mart over the last 12 months. The graph below shows a monthly breakdown.
Curious about Shoppers Drug Mart's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Shoppers Drug Mart. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Shoppers Drug Mart by calling 416-256-9642. If you want to reach out to Shoppers Drug Mart through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from alan.bannister@sympatico.ca on 17 August 2021 about Shoppers Drug Mart.
My daughter was involved in a car accident outside the store. She called me as she was upset, as the other driver was verbally abusive. The police was called and attended the scene. I had parked across... Read more
Complaint from K Kane on 11 August 2021 about Shoppers Drug Mart.
You had power aid on a two day sale for $ 10.99 am up set brcause i drove to 5 different stores to just find out they had no stock of this item in there stores two had... Read more
Complaint from Northvancouver on 10 August 2021 about Shoppers Drug Mart.
Shoppers Lynn Valley Mall - North Vancouver on August 9th. I ha a bad experience today, at this location. I came to exchange paper towel foe toilet paper, that I bought by mistake. I didn’t have my receipt, but I had... Read more
Complaint from dismayed on 07 August 2021 about Shoppers Drug Mart.
early this am I went to SDM on Esquimalt road in Esquimalt. The no name Bacon advertised at $3.99 was $4.99 I could supply more examples of prices not being honored but i dont want to waste my time Read more
Complaint from Stephen-s on 06 August 2021 about Shoppers Drug Mart.
On 06 Aug 2021 I had oral surgery at a clinic in Brampton and was given a prescription for post surgery care, the surgeon used a pre printed script and had 3 medications already printed out and as we went... Read more
Complaint from Tominpain on 06 August 2021 about Shoppers Drug Mart.
I called thursday to refill my pain meds and a couple others. They said the doctor didnt respond to their fax so they were going to let me go all weekend with no blood pressure medecin and no pain meds...... Read more
Complaint from Maryam80 on 06 August 2021 about Shoppers Drug Mart.
So yesterday I bought beef burger from shoppers and I didn’t check the expire date because I trust unfortunately and so I make it and ai eat it so today I get allergy I get a some red thing in... Read more
Complaint from Sammie53 on 03 August 2021 about Shoppers Drug Mart.
I moved here from Montreal Quebec on June 26 2021. My husband and myself have had some major issues within the past year and my daughter made an arrangement for us to move here. We both got our Health Card... Read more
Complaint from Onishish on 03 August 2021 about Shoppers Drug Mart.
At 11 38 I received a phone from my Son David. He was upset and shaken. David has had multiple strokes since 2006. He has recovered miraculously but was left with a speech and verbal challenge at times..he s a big man... Read more
Complaint from Frustrating pharmacy on 01 August 2021 about Shoppers Drug Mart.
Over the past 6 months I have had issues with my prescriptions. They ate compounded elsewhere and received at Shoppers. My prescriptions were not sent out, or I was not informed that one was cancelled. Also not aware that they... Read more
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