While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Shoppers Drug Mart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Shoppers Drug Mart? Submit your Shoppers Drug Mart complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Shoppers Drug Mart.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Shoppers Drug Mart complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 41 complaints about Shoppers Drug Mart over the last 12 months. The graph below shows a monthly breakdown.
Curious about Shoppers Drug Mart's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Shoppers Drug Mart. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Shoppers Drug Mart by calling 416-256-9642. If you want to reach out to Shoppers Drug Mart through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from 777trueblue on 15 October 2022 about Shoppers Drug Mart.
Had a photo taken for my passport at Shoppers. Than I went to Service Canada to redo my passport. A month later my passport was rejected because the picture they had (that was taken from Shoppers) of me, had black... Read more
Complaint from trajedyraines on 14 October 2022 about Shoppers Drug Mart.
The level of incompetence among all the staff in the pharmacy, of which there were 8 today, is becoming a real problem. this is the 5th time I have been unable to get my meds. I get the text to pick... Read more
Complaint from cappydo on 14 September 2022 about Shoppers Drug Mart.
I use the post office quite a bit but since the new manager came it is lessening. After working for several months she still doesn't know what she is doing in the post office, especially to send packages to the... Read more
Complaint from Squeegy on 09 September 2022 about Shoppers Drug Mart.
There is no light outside of Shoppers leading to the parking lot also the Shoppers sign is not illuminated Read more
Complaint from Thegliphic on 04 September 2022 about Shoppers Drug Mart.
I was waiting in the fragrance department for the lady working there to help me . I had come to sample a few fragrances , but the testers are behind locked glass . She ignored me . A group of... Read more
Complaint from Maryh on 28 August 2022 about Shoppers Drug Mart.
The design of the Shoppers Drugmart flyer is very aggravating. The pages are cut with 13 of the page being folded over. It's impossible to read the flyer without laying it on a table. Holding it up and... Read more
Complaint from HalePassage on 25 August 2022 about Shoppers Drug Mart.
I bring my Canada CustomsFlyclear PCR covid test kit to this location using them 2-3 times previously. Just fill in their info sheet and inout in 5 minutes.I arrive as a walk-in, but SHE's to busy with pending booked appointments... Read more
Complaint from DebbieK on 23 August 2022 about Shoppers Drug Mart.
I went to the perfume section and couldn’t find the one I wanted and I mentioned the name brand to her and obviously I pronounced it wrong. She had such a laugh about it and said how did u... Read more
Complaint from Original gentlemen on 18 August 2022 about Shoppers Drug Mart.
Hello so yeh I want to put in a complaint about a lady from the shoppers her name is Angie the last couple times I have either called up or was in person and had to deal with her she... Read more
Complaint from Cordoba1 on 02 August 2022 about Shoppers Drug Mart.
The previous day, I went to get information, and I was told by the girl at the register, that I could get the second shot, in 21 days. I went to get the first shot, on July 2022. After the shot,... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
