Shaw Academy Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Shaw Academy over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Shaw Academy's offerings.

Sentiment data last updated on April 23, 2024

Shaw Academy complaint process

Do you have a dispute or had a bad customer experience with Shaw Academy? Submit your Shaw Academy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Shaw Academy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Shaw Academy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Shaw Academy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Shaw Academy complaints chart

We have received 1 complaints about Shaw Academy over the last 12 months. The graph below shows a monthly breakdown.

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Shaw Academy complaint statistics

Curious about Shaw Academy's track record in addressing complaints within the Education category? Dive into the all-time complaints data right here!

130
Total complaints
129
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 130 ratings

How to contact the customer service of Shaw Academy?

Below, you will find the contact information for the complaint department of Shaw Academy. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-20-7022 6483
Contact form:

You can contact the customer service of Shaw Academy by calling +44-20-7022 6483. If you want to reach out to Shaw Academy through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Shaw Academy reviews: (130)

Authentic experiences shared by our community for your benefit.

Unauthorized Payment

Complaint from Emerald Eyes on 22 February 2021 about Shaw Academy.

I noticed on February 8 2021 that there were funds on hold in my account in the amount of $69.99. I made repeated calls to my bank regarding this manner and after 2 weeks I was finally told it was... Read more

Comments: 0
Rating:

Was charged for a toolkit that I never agreed to buy

Complaint from Celina K on 22 February 2021 about Shaw Academy.

I signed up for a free trial for a course on Shaw Academy and was basically charged 54.99 for the toolkit right away even though I never agreed to purchase the materials. Representatives of Shaw keep saying that I clicked a... Read more

Comments: 0
Rating:

Unauthorized transaction and no refund

Complaint from kcalpesh on 21 February 2021 about Shaw Academy.

I had canceled my trial subscription in June 2019. Also received an email from Shaw Academy ing the cancellation. However 8 months after cancelation, my credit card has been charged again by them for no reason. I haven't reinstated my... Read more

Comments: 0
Rating:

One-click purchase

Complaint from Sami Lo on 21 February 2021 about Shaw Academy.

I registered on 21122020 and got a free four-week membership. They charged me three times when I’m in trial period .The total amount is AUD240. Be careful their email of the 1-click toolkit and diploma purchase. Once you click, the payment... Read more

Comments: 0
Rating:

Taken advantage of

Complaint from Crob on 20 February 2021 about Shaw Academy.

I signed up to florist my course after seeing 4 week free trial on Shaw Academy. The course content was really enjoyable and I whizzed through module one. I was a little disgruntled that I had to pay additional fees... Read more

Comments: 0
Rating:

Refuse to do a refund

Complaint from carolinarodrigues on 18 February 2021 about Shaw Academy.

I signed up for a free trial, they charged me for the course and for 3 certificates that I clicked by mistake. It is my right to get a refund as a customer!!! they refuse to get me one, Read more

Comments: 0
Rating:

Charged without approval

Complaint from Sarah.mc27 on 16 February 2021 about Shaw Academy.

I joined Shaw Academy's free trial, and immediately was very dissapointed. Going through the resources for this free course which, by clicking on, ended up charging me 44.99 and 49.99 for something I didn't even click on. Without approval from... Read more

Comments: 0
Rating:

CAUTION: They refuse to issue refunds

Complaint from ercoughlin on 16 February 2021 about Shaw Academy.

I joined for a class, thought the information was subpar and the class moved so slowly. You could only sign up for two classes a week and they were no more than 20 minutes each. The longer the class is,... Read more

Comments: 0
Rating:

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