Shaw Academy Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Shaw Academy over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Shaw Academy's offerings.

Sentiment data last updated on April 25, 2024

Shaw Academy complaint process

Do you have a dispute or had a bad customer experience with Shaw Academy? Submit your Shaw Academy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Shaw Academy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Shaw Academy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Shaw Academy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Shaw Academy complaints chart

We have received 1 complaints about Shaw Academy over the last 12 months. The graph below shows a monthly breakdown.

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Shaw Academy complaint statistics

Curious about Shaw Academy's track record in addressing complaints within the Education category? Dive into the all-time complaints data right here!

130
Total complaints
129
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 130 ratings

How to contact the customer service of Shaw Academy?

Below, you will find the contact information for the complaint department of Shaw Academy. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-20-7022 6483
Contact form:

You can contact the customer service of Shaw Academy by calling +44-20-7022 6483. If you want to reach out to Shaw Academy through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Shaw Academy reviews: (130)

Authentic experiences shared by our community for your benefit.

Unauthorised payments taken from account

Complaint from UnhappyDevon on 27 February 2021 about Shaw Academy.

Like so many other, Shaw Academy suckered me into a 4 week free trial, but then took money from my account for 'course materials'. I cancelled everything immediately, and called and emailed Shaw Academy to refute this unauthorised payment and... Read more

Comments: 0
Rating:

Unauthorised charges

Complaint from megs16 on 27 February 2021 about Shaw Academy.

On the 24th February 2021 I received an email from Shawn academy that said: SAVE MONEY WITH UNLIMITED! Did you know that with Unlimited Access you're actually saving money? You get 100% Cashback, learn a new skill or trade and boost... Read more

Comments: 0
Rating:

Money taken out of my account for no reason

Complaint from nat345 on 26 February 2021 about Shaw Academy.

I accidentally clicked on a link on their website after signing up for a free trial. I was then a few days later charged with £50 for “course materials” which I found out were not free, and got charged for... Read more

Comments: 0
Rating:

Agredsive and misleading sales tactics

Complaint from Tonal Android on 25 February 2021 about Shaw Academy.

I registered for a free course ,the next day I was called in the morning by someone who claimed I had won a free subscription for a year because of covid congratulating me enthusiastically ,I had no clear understanding... Read more

Comments: 0
Rating:

Unauthorized payments, will not refund my money

Complaint from crafty girl on 25 February 2021 about Shaw Academy.

I called in September 2020 to cancel my subscription before my so called 30day free trial was over. After a few questions I was told that everything was canceled. On February 20th 2021 I was charged $70,... Read more

Comments: 0
Rating:

DOES NOT PROVIDE REFUND FAILURE TO REMOVE CREDIT INFO

Complaint from Scammed by Shaw Academy on 25 February 2021 about Shaw Academy.

After signing up, I saw a banner ad which mentioned something about a toolkit for a course. There was no mention of a charge cost for the toolkit and so, upon clicking, my card was charged straight away... Read more

Comments: 0
Rating:

Unlawful bank redrawals

Complaint from Queenie on 25 February 2021 about Shaw Academy.

Dear ceo I would like to inform you that I am highly disappointed in your company for the number of times you've attempted to take payments from my acciunt unlawfully. I cancelled my subscription with yourselves even before my trial lessons ended... Read more

Comments: 0
Rating:

Refund not even considered by the website

Complaint from Amanda312 on 23 February 2021 about Shaw Academy.

I created an account but cancelled it within four days of signing up as I found the constant emails irritating. My cancellation was done before the end of my free trial. Five months later I received a notification saying that... Read more

Comments: 0
Rating:

Will not refund money

Complaint from Dababy1011 on 22 February 2021 about Shaw Academy.

After calling as soon as I was charged and before my so called 30day free trial I can not get a refund. I have emailed multiple times and called but have been told over and over they won’t refund me... Read more

Comments: 0
Rating:

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