Shaw Academy Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Shaw Academy over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Shaw Academy's offerings.

Sentiment data last updated on April 25, 2024

Shaw Academy complaint process

Do you have a dispute or had a bad customer experience with Shaw Academy? Submit your Shaw Academy complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Shaw Academy.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Shaw Academy complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Shaw Academy?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Shaw Academy complaints chart

We have received 1 complaints about Shaw Academy over the last 12 months. The graph below shows a monthly breakdown.

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Shaw Academy complaint statistics

Curious about Shaw Academy's track record in addressing complaints within the Education category? Dive into the all-time complaints data right here!

130
Total complaints
129
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 130 ratings

How to contact the customer service of Shaw Academy?

Below, you will find the contact information for the complaint department of Shaw Academy. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-20-7022 6483
Contact form:

You can contact the customer service of Shaw Academy by calling +44-20-7022 6483. If you want to reach out to Shaw Academy through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Shaw Academy reviews: (130)

Authentic experiences shared by our community for your benefit.

Stolen money out of my account

Complaint from Becca88 on 18 April 2021 about Shaw Academy.

Shaw academy are frauds I signed up to a FREE trial I then decided I didn’t like it and wanted to cancel I couldn’t cancel as there was a lot of obstacles to cross to actually cancel your account! Anyway... Read more

Comments: 0
Rating:

Continued charges AFTER cancellation

Complaint from NancylynnBulldogMom on 17 April 2021 about Shaw Academy.

I have emails ing my cancelling of any association or program with Shaw academy. I received ation of cancellation. I was then charged another 70.00$ yesterday, months after cancelling. I called and they refused to do a refund. I am... Read more

Comments: 0
Rating:

Scam! Worst customer service!

Complaint from alavigne on 17 April 2021 about Shaw Academy.

I tried to cancel multiple times, emailed them with no help at all and when I finally got through I canceled just in time! Two weeks later I get a surprise charge in my credit card! They say they can’t... Read more

Comments: 0
Rating:

Cancelled and still stole my money

Complaint from Metaljackie on 15 April 2021 about Shaw Academy.

I cancelled my free trial in january before time was up and did not think about it again until the middle of april when they started charging my credit card. I want that money back Read more

Comments: 0
Rating:

Money has been taken from my account.

Complaint from Sabrina Ahmed on 12 April 2021 about Shaw Academy.

Hello! I'm so unhappy to say that I just tried the first 4 weeks free trial and wanted to cancel because I didn't even do any classes which I already told a teacher about this. But I realised that £50... Read more

Comments: 0
Rating:

Charged £50 after i asked them to cancel TWICE

Complaint from RoxanaVarvara on 11 April 2021 about Shaw Academy.

I have asked you to cancel the free trial as i could not afford the course, but instead of cancelling you charged me £50 3 weeks after my request. On two occasions i have asked you to cancel the... Read more

Comments: 0
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Course payment that I cancelled

Complaint from Leighandrews on 03 April 2021 about Shaw Academy.

I have woke today with a transaction from my bank for £49.99 from shaw academy, I had cancelled my subscription and I have not took part in any courses at all, I have 3 young children at home and for... Read more

Comments: 0
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Refund

Complaint from India95 on 01 April 2021 about Shaw Academy.

I signed up for a 4 week trial with the intention of cancelling before the charge date. Unfortunately I got taken into hospital so cancelling my subscription was the last thing on my mind. I woke up to a message... Read more

Comments: 0
Rating:

Refund

Complaint from anouska on 01 April 2021 about Shaw Academy.

I signed up for the 4 week free trial. I was scrolling through the modules they had on display there and the next day was charged for it. I discontinued using and emailed them. Their reply is I opened module... Read more

Comments: 0
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Refund denied

Complaint from Cmckiernan1@gmail.com on 28 March 2021 about Shaw Academy.

I registered with Shaw Academy and almost immediately knew I wouldn't use it - wasn't eaay to use and staff were poor at communicating. I cancelled on the site and went through the procedure - I was asked to call a... Read more

Comments: 0
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