Sharaf DG Complaint Sentiment: Neutral

Our sentiment meter has detected that Sharaf DG complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sharaf DG, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Sharaf DG complaint process

Do you have a dispute or had a bad customer experience with Sharaf DG? Submit your Sharaf DG complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sharaf DG.

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How to file a complaint about Sharaf DG?

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Sharaf DG complaints chart

We have received 8 complaints about Sharaf DG over the last 12 months. The graph below shows a monthly breakdown.

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Sharaf DG complaint statistics

Curious about Sharaf DG's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

34
Total complaints
34
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 34 ratings

Sharaf DG reviews: (34)

Authentic experiences shared by our community for your benefit.

Delay in delivery

Complaint from Favas Muhammed on 23 November 2022 about Sharaf DG.

I ordered one product from Sharaf DG through online. Still the item not deliver. I full amount 13 Dirhams as advance. The delivery period is showing 2 weeks, now already 2 weeks conpleted and the item still not... Read more

Comments: 0
Rating:

Wrong delivery

Complaint from omoorysm on 15 November 2022 about Sharaf DG.

Good Day, I visited Sharaf DG Burjuman Mall on Oct 29 to get Iphone 14 Pro Max -Deep Purple.When i visited the showroom an African National, A lady attended me and informed me that there is only Iphone PRO available. For... Read more

Comments: 0
Rating:

Refund

Complaint from Balwinder Singh on 28 October 2022 about Sharaf DG.

i ordered online two apple 14 pro on 17-10-22 and waiting for them two days they did not deliver and i canceled the ordered on 19-10-22 and request for refund on which they were agree because they devices was with... Read more

Comments: 0
Rating:

Requesting refund of my EPP charges

Complaint from MudassirK on 25 October 2022 about Sharaf DG.

On 09th July 2022 I have purchased a Dell laptop 2 samsung mobile phones online through Sharaf DG website and paid through my RAK bank credit card to convert it in Easy payment plan. Products got delivered quickly. Then... Read more

Comments: 0
Rating:

Damaged products

Complaint from Khalil on 06 October 2022 about Sharaf DG.

They refused to replace a TV that was damaged during delivery (poor handling transport). Read more

Comments: 0
Rating:

Bill is getting fade.

Complaint from sonygt007@gmail.com on 25 April 2022 about Sharaf DG.

The ink used in your bills are very bad. Its getting fade after few months. Cant even read the model no or date of purchase or anything. Read more

Comments: 0
Rating:

Tv red patches

Complaint from Sethukumar on 19 February 2022 about Sharaf DG.

Not delivered back, disappointed customer service Today I was called then 6 times But still not get any ation Reply disaster service, ever I got Read more

Comments: 0
Rating:

Playstation 4 not original!!!

Complaint from Jayjayoloroso@gmail.com on 31 January 2022 about Sharaf DG.

i bought playstation 4 pro online. When i removed the plastic it seems that the box has been opened! When i open the box the packaging of the item is only a cling wrapper and it has a lot of... Read more

Comments: 0
Rating:

Warranty repair of phone-delivery delay

Complaint from Ashok Panikker on 30 January 2022 about Sharaf DG.

I bought a Xiaomi MI 10T Pro phone from the Sohar store of DG Sharaf in Sep 2021. I handed the phone under warranty with a complaint regarding the voice sound on the phone on 20th Dec 2021 vide Ticket... Read more

Comments: 0
Rating:

Cheating

Complaint from Sooraj T on 12 January 2022 about Sharaf DG.

I bought iphone 13 pro 128 gb from the shop u have in iban battuta mall..when iam purchasing the sales man told me price is 4660aed ..then I bought the same and when I checked the bill after two days... Read more

Comments: 0
Rating:

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