RyanAir Complaint Sentiment: Neutral

Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 18, 2024

RyanAir complaint process

Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RyanAir?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RyanAir complaints chart

We have received 6 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.

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RyanAir complaint statistics

Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 203 ratings

RyanAir customer service FAQ:

Why should I file a complaint about Ryanair on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.

What types of complaints can I file about Ryanair on Complain.biz?

You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.

What are the most common complaints about Ryanair? 

According to our complaints database, some common complaints about Ryanair include:

  • Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
  • Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
  • Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
  • Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.

Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Ryanair customer service directly?

After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.

How to contact the customer service of RyanAir?

Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-871246-0002
Contact form:

You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

RyanAir reviews: (203)

Authentic experiences shared by our community for your benefit.

unable to cancel or transfer flight without charge

Complaint from APingarelli on 24 September 2020 about RyanAir.

We are a party of 4 who booked flights to malaga last november, before the coronavirus was a problem or known about at a cost of £800. We are unable to take our flight on 3 october to 10 october for... Read more

Comments: 0
Rating:

Refund for bookings cancelled by airline due to Covid-19

Complaint from kblim88 on 14 September 2020 about RyanAir.

I have 2 bookings on Ryanair that were cancelled by the airline due to Covid-19. However, till now I have not received the refund even though all other airlines have already refunded the cancelled flights for other sectors. The flight bookings... Read more

Comments: 0
Rating:

Hostess at the gate was incredibly rude

Complaint from SimonSimon on 05 September 2020 about RyanAir.

The hostess asked me for measuring my bag. It was fitting. She said I was pushing to match and made me pay. I complained as I always travelled with that bag, I lost my priority boarding as well I had... Read more

Comments: 0
Rating:

Ryanair stoop to new lows

Complaint from Stevenp628 on 03 September 2020 about RyanAir.

In March we had a holiday to Lanzarote booked with love holidays which included a Ryanair flight, no problem getting a refund for the hotel, but as usual Ryanair dragging they’re feet and no way of contacting them. 3 days ago... Read more

Comments: 0
Rating:

Charges gor changing flight

Complaint from Disillusioned traveller on 26 August 2020 about RyanAir.

Our holiday has been held to ransom by Ryanair for an additional fee of £210 to change an flight from this coming September to September next year, loop hole for the charge is that we booked last December,... Read more

Comments: 0
Rating:

WAITING SINCE MARCH FOR REFUND

Complaint from S MCG on 17 August 2020 about RyanAir.

MY FLIGHTS TO ROME IN APRIL WERE CANCELLED AND I CLAIMED A REFUND. RYANAIR SENT ME AN EMAIL ON 27 MARCH ACKNOWLEDGING MY REQUEST FOR MY REFUND. I AHVE SENT DOZENS OF EMAILS SINCE BUT AM STILL WAITING ON MY REFUND FLIGHT DETAILS... Read more

Comments: 1
Rating:

Unable to check in

Complaint from Alexander95 on 17 August 2020 about RyanAir.

I received an e-mail on Saturday (08.15.2020) notifying me that I was should check in for my flight online. However I was unable to check in with the provided reservation code from my email. At the airport the customer service clerk... Read more

Comments: 0
Rating:

Unable to fly due to outward flight cancelled

Complaint from George1 on 16 August 2020 about RyanAir.

Flights out to Lanzarote were cancelled by Ryanair but return flights were not so how could I use them paid for six people all booked December 2019 they also were flighting against FCO advice how do they get away with... Read more

Comments: 0
Rating:

Admin Charge Not Applicable

Complaint from Joraz on 15 August 2020 about RyanAir.

I booked a flight to Faro on 2672020 reference LB6STN to fly on 14th - 26th August costing £283.08. On 9th August 2020 I changed the flight to fly on the 22nd - 30th August costing another £141.10, I... Read more

Comments: 0
Rating:

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