RyanAir Complaint Sentiment: Neutral

Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

RyanAir complaint process

Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RyanAir?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RyanAir complaints chart

We have received 6 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.

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RyanAir complaint statistics

Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 203 ratings

RyanAir customer service FAQ:

Why should I file a complaint about Ryanair on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.

What types of complaints can I file about Ryanair on Complain.biz?

You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.

What are the most common complaints about Ryanair? 

According to our complaints database, some common complaints about Ryanair include:

  • Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
  • Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
  • Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
  • Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.

Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Ryanair customer service directly?

After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.

How to contact the customer service of RyanAir?

Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-871246-0002
Contact form:

You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

RyanAir reviews: (203)

Authentic experiences shared by our community for your benefit.

Disability discrimination

Complaint from Annagala on 29 October 2021 about RyanAir.

On Thursday Oct 21st 2021, I was set to take a Ryanair flight from Barcelona, Spain to Heraklion, Crete and was denied access because of my service dog and the completely ignorant, discriminatory and shameful behaviour from the staff When... Read more

Comments: 0
Rating:

Immoral beahviour

Complaint from CharlieHotelTamgo on 31 August 2021 about RyanAir.

Katriin Pannal (TransferWise) Aug 31, 2021, 11:50 GMT2 Hello Mark, Unfortunately, the merchant (Ryanair) has rejected our chargeback by claiming that the flight operated as scheduled and therefore they have provided the services from their end. I've attached the merchant's documents to this... Read more

Comments: 0
Rating:

Check in online problem

Complaint from May ismail on 08 August 2021 about RyanAir.

I witnessed the worst experience ever with Ryan Air, I tried 100 times to check in online for my flight and call the call center with no luck, then I want to the airport before the flight with 2 aand... Read more

Comments: 0
Rating:

Not Able to Change Flights

Complaint from Annoyed Rees on 02 August 2021 about RyanAir.

We have been trying to change our flights to next year 2022 for over 6 weeks and are unable to do so! The system is very poor and does not allow us to change flight dates! We have been trying... Read more

Comments: 0
Rating:

Flight changes

Complaint from Kelly Baker on 07 July 2021 about RyanAir.

I have had notifications of flights changes and that I can change the flights for free, I have tried numerous times but it wants to charge me £180. Have tried calling, and the messages says please try later, or... Read more

Comments: 0
Rating:

Flight change costs

Complaint from Clarkie71 on 27 June 2021 about RyanAir.

I want to change my flights to next year as my hotel is now closed Ryan air want to charge me a extra £751 to do this but to buy the flights separately is £800 also they want to charge £232... Read more

Comments: 0
Rating:

Flight Missed

Complaint from Juseneyde on 11 June 2021 about RyanAir.

We recently missed our flight to Edinburgh because at the airplane door we didn’t provide the day 2 Covid Test. The information was not cleared at the company website. And without these measures we could not fly, but no one... Read more

Comments: 0
Rating:

charged twice for luggage

Complaint from britishgirl89 on 11 May 2021 about RyanAir.

I recently had to change a flight for me and my fiancé flying into spain. It clearly stated on the Ryanair website that there would be no change fee - When I rescheduled the flight I was charged AGAIN for... Read more

Comments: 1
Rating:

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