RyanAir Complaint Sentiment: Neutral

Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

RyanAir complaint process

Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RyanAir?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RyanAir complaints chart

We have received 6 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.

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RyanAir complaint statistics

Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 203 ratings

RyanAir customer service FAQ:

Why should I file a complaint about Ryanair on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.

What types of complaints can I file about Ryanair on Complain.biz?

You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.

What are the most common complaints about Ryanair? 

According to our complaints database, some common complaints about Ryanair include:

  • Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
  • Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
  • Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
  • Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.

Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Ryanair customer service directly?

After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.

How to contact the customer service of RyanAir?

Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-871246-0002
Contact form:

You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

RyanAir reviews: (203)

Authentic experiences shared by our community for your benefit.

Non payment of refund

Complaint from AmandaC on 23 June 2020 about RyanAir.

My flight on FR8474 on 19th March 2020 from London Stansted to Poitiers was cancelled due to the coronavirus lockdown. On 19th March 2020 I 'chatted' with Ryanair agent Viktor S who told me he had requested my refund but it... Read more

Comments: 0
Rating:

Refund for unused flights due to Covid 19

Complaint from Lucinda Millar on 23 June 2020 about RyanAir.

Good morning I am writing to request refunds or flight vouchers for three flights which I am unable to take due to Covid. On Monday 20th July we are meant to be flying back from Bucharest to Edinburgh. Q5BJ7M. We are... Read more

Comments: 0
Rating:

Flight cancellation

Complaint from katarzyna5566 on 23 June 2020 about RyanAir.

On 7th May 2020, I applied for a refund for my tickets reservation number H5THGZ however, 27 working days have gone and I have not received the refund. The flight was cancelled. Please, find in attachment screenshot of the refund application... Read more

Comments: 0
Rating:

Refund request

Complaint from Ross Singleton on 22 June 2020 about RyanAir.

My flight was cancelled but there is no where on their web site where I can claim a refund. I have waited 3 days for their chatbot to respond. Read more

Comments: 0
Rating:

Why must I pay for a Ryan Air Error?

Complaint from Lynette on 22 June 2020 about RyanAir.

I booked a flight for me and my husband. His surname is different from mine. Ryan Air did the booking with my surname the same as my husband’s. I was forced to pay 118 euros to get my surname corrected.... Read more

Comments: 0
Rating:

reservation GY7NRN

Complaint from share on 28 May 2020 about RyanAir.

Book a flight to Barcelone from Manchester for may 9 to 16 with return. Was sent a email april 27, 2020 due to covid flight cancelled. request refund. Have nor received. Got another email may 20, 2020 from ryanair for... Read more

Comments: 0
Rating:

No refund for flight cancellation

Complaint from EMyftiu on 13 May 2020 about RyanAir.

Dears, I have received an email information from Ryanair that my flight from Bruxelles (Charleroi) - Pogdorica was cancelled, on March 20, 2020. On the email, the company was providing to me an option of refund which I have claimed. However,... Read more

Comments: 0
Rating:

Refuse to Issue Refund

Complaint from dmariecannon on 13 May 2020 about RyanAir.

Flights were cancelled due to the pandemic. RyanAir has me fill out a refund request form, and then ed I would receive a refund within 20 days. Then they issued an email stating that they were not issuing... Read more

Comments: 0
Rating:

I Don’t Want a Voucher Ryanair, Give me my money back

Complaint from juzzymuzzy on 29 April 2020 about RyanAir.

Flight cancelled in March for an early April flight. I filled in the form they sent me, selecting cash refund not a voucher. On April 24th, I received an offer of a voucher instead of cash. I have written to... Read more

Comments: 0
Rating:

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