I booked for my daughter but mistakenly added priority and bag on board. I only wanted a 10kg checked in bag... After contacting customer services within half hour of my booking mistake they said they couldnt change it ... I... Read more
RyanAir complaints
RyanAir Complaint Sentiment: Neutral
Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 20, 2024
RyanAir complaint process
Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about RyanAir?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RyanAir complaints chart
We have received 6 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.
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RyanAir complaint statistics
Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
203 ratings
RyanAir customer service FAQ:
Why should I file a complaint about Ryanair on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.
What types of complaints can I file about Ryanair on Complain.biz?
You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.
What are the most common complaints about Ryanair?
According to our complaints database, some common complaints about Ryanair include:
- Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
- Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
- Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
- Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
- Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.
Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Ryanair customer service directly?
After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.
How to contact the customer service of RyanAir?
Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+44-871246-0002
Contact form:
You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
RyanAir reviews: (203)
Authentic experiences shared by our community for your benefit.
Impossible to undo check-in so flight can be changed
Complaint from Andrew Wealls on 04 August 2020 about RyanAir.
It is impossible to get through to your customer services to undo check-in for booking V34UXY STN-VLC 5th August FR 8323 in my name; Andrew Wealls. I need to change the booking but can't until you un-check me in. But... Read more
Flight change, due to UK government advice not to fly to Spain
Complaint from EF on 02 August 2020 about RyanAir.
Following Scotland's decision to exempt Spain from the list of quarantine countries on the 20th of July I booked a flight ticket (E4NQXC) for my daughter on the 22nd of July to go to Malaga for a week over... Read more
Flight change, due to UK government advice not to fly to Spain
Complaint from EF on 02 August 2020 about RyanAir.
Following Scotland's decision to exempt Spain from the list of quarantine countries on the 20th of July I booked a flight ticket (E4NQXC) for my daughter on the 22nd of July to go to Malaga for a week over... Read more
At the beginning of Oct. 2019 i paid 382.58€ for 2 return flights from Alicante to Bologna and also car hire to the value of 227.13€. Because of the virus the flights were cancelled by Ryanair and they have offered... Read more
About staff
Complaint from Nicoleta on 28 July 2020 about RyanAir.
I have tried countless times to be helped with some answers on live chat without anyone answering !!! Read more
They do not answer e mails
Complaint from Sonobuoy on 27 July 2020 about RyanAir.
E mailed and tried to phone regarding a refund Other people who booked later dates than mine Have been contacted regarding their refund and I want to know why I havnt heard about mine Read more
Flight change price difference
Complaint from EEBarr on 27 July 2020 about RyanAir.
Hello I have an urgent query regarding flight prices, which I already wrote to Ryanair about last week but received no reply. My children and I are booked on flight FR2454 from Bologna to Edinburgh on 27th July with return... Read more
Flight Alteration Taxes
Complaint from Luis Amaral on 22 July 2020 about RyanAir.
Although Ryanair announced that there are no costs to change flight dates, it did not specify that there is a 7-day limit before the flight to do so. Unfortunately, I had to flights for the same date and I need... Read more
Change of flight
Complaint from carolynhatton60@yahoo.com on 21 July 2020 about RyanAir.
I booked 2 flights Ref no 17WN3D, on 22nd Jan 2020. On 15th June, Ryanair changed the schedule offering me either a later flight or to change the flight. We wanted to change and the website on my bookings didnt... Read more
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