we are due to fly from Dublin to Paphos on the 24th, our event has been cancelled in Dublin due to Covid. Our flight from London to Dublin has been refunded by airlingus because of the circumstances. We contacted Ryanair... Read more
RyanAir complaints
RyanAir Complaint Sentiment: Neutral
Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
RyanAir complaint process
Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about RyanAir?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RyanAir complaints chart
We have received 6 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.
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RyanAir complaint statistics
Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
203 ratings
RyanAir customer service FAQ:
Why should I file a complaint about Ryanair on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.
What types of complaints can I file about Ryanair on Complain.biz?
You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.
What are the most common complaints about Ryanair?
According to our complaints database, some common complaints about Ryanair include:
- Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
- Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
- Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
- Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
- Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.
Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?
While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Ryanair customer service directly?
After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.
How to contact the customer service of RyanAir?
Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+44-871246-0002
Contact form:
You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
RyanAir reviews: (203)
Authentic experiences shared by our community for your benefit.
Discrimination
Complaint from Seahorse777 on 09 August 2020 about RyanAir.
I booked flights for 6 people Dec 31st 2019 so pre Covid and cannot fly due to my son having severe Asthma and also myself suffering from Asthma. This would be irresponsible during a pandemic. I have... Read more
We book are flights January 2020 to travel 9thaugust 2020 a family of 7 people. 2 people in the party have taken an illness and can’t travel. Live chats with Ryanair told us to fill in a refund form and attach... Read more
Bag charge
Complaint from Philly Burke on 08 August 2020 about RyanAir.
I had paid 28 euros for 2 cabin bags for return flights, but I also had a handbag, so one of the stewardess said that I had 3 bags and told me I would have to put one of them... Read more
Change Fees Charged
Complaint from Gmbc1 on 07 August 2020 about RyanAir.
I booked flights in October 2019 for travel in September 2020 with Ryanair to Spain. Due to FCO advice stating non essential travel not permitted this resulted in my insurance company refusing any insurance cover if I did decide to travel.... Read more
No refund from April flight
Complaint from Scuba10 on 07 August 2020 about RyanAir.
I have been waiting for my refund from Ryanair since April I have emailed them went on live chat twitter special assistance they said they would deal with my refund directly after my MP wrote to them. After weeks of... Read more
Flight not taken-no refund available
Complaint from Valtamtom on 07 August 2020 about RyanAir.
I booked last year for 10 people to travel 187-217 to Seville to celebrate 2 x 50th birthdays. We were advised in May that the accommodation was closing and advised to cancel. Up to 4 days before FCO advice was... Read more
Changing flight
Complaint from ZenaJisr on 07 August 2020 about RyanAir.
I have been trying to change my flights for a week now. I cannot get through to their customer service as they make you wait for at least 20-30 minutes then the line is cut and you have to... Read more
Flight change fees
Complaint from SHWSpain on 07 August 2020 about RyanAir.
Due to the FCO's advice not to travel 14 day quarantine on return to UK from Spain and Ryanai'rs No cancellation policy. I was forced to move my family's flight to next year (2020) rather than loose 1,300 pounds... Read more
Still waiting on refund due to COVID-19 cancellation of reservation
Complaint from Kevin Walsh on 06 August 2020 about RyanAir.
I have contacted RyanAir several times via their website and telephone number regarding a refund of my reservation O455GP due to COVID-19 cancellation of my reservation with no success. I still have not received a refund, even though I did... Read more
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