Complaint: Ryanair charged again my already paid handbag luggage

on 03 May 2019 about RyanAir in category Airlines

New complaint
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My complaint:

Although I had bought the 10 kilo luggage and priority ticket, I had to pay 20€ for my handbag luggage (which was included in the price) that I brought to the check in.The woman employee with ID 0171 said we had to pay the 20 euros, despite that my handbag was totally fitting in the recommended sizes. I have kept the receipt. Flight number: FR1270 from BGY – ATH on 03 May 2019

0 0 vote
Justified complaint?

Suggested solution:

I want to be refunded for the 20€ back for my handbag since I had already paid for the luggage. Additionally i want to report this employee for this unacceptable and unprofessional behavior and pay a penalty to the company.

Message from Robin from

1 year ago - We have posted a tweet about your new complaint about RyanAir

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