RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Unauthorized charges

Complaint from Dedee@1 on 02 November 2021 about RushCard.

Both my cards were hacked 1 on 102621 for 75.00 and the other on 102821 fir 30.00 I tried called everyday since and was holding excessively the longest hold time time was 4hr 15 min to no avail ....this is... Read more

Comments: 0
Rating:

My card expired in June

Complaint from Stephanie Stacker on 30 October 2021 about RushCard.

My RushCard expired in June I cost to get a replacement card I had moved so when I gave them my information they said they needed me to write a letter send them my ID my social security card and... Read more

Comments: 0
Rating:

$80 stolen off my card

Complaint from Amance on 30 October 2021 about RushCard.

Charges from google play but I have no idea where they came from!! no one answers the phone after you’ve been on hold for two hours to dispute the charges. Mymoney has been stolen from me and there’s no one... Read more

Comments: 0
Rating:

Fraud charges

Complaint from Hali Stone on 27 October 2021 about RushCard.

I've been getting bill from a fake company i looked up the name ofbit and it said if was fake. I see these people been charging me since June or July one time they changed 200 I want my... Read more

Comments: 0
Rating:

Two unauthorized charges in the same month

Complaint from Traci Boxiley on 24 October 2021 about RushCard.

Unauthorized charges from google garena twice in October one October 13 2021 and the other October 23rd 2021 27 dollars and 26 dollars just a estimate rushcard customer service is telling me that they have to do a transaction dispute... Read more

Comments: 0
Rating:

Unexplained charges on my card

Complaint from jackiehopkins56@gmail.com on 20 October 2021 about RushCard.

There are multiple charges of 99 cents and 1 for 10.00 The 10.00 charge happened on October 18th and the multiple 99 cent charges are on October 19th I have no clue what they are for. Read more

Comments: 0
Rating:

costomer servicedispute

Complaint from momlynnstoutm@hotmail.com on 11 October 2021 about RushCard.

Someone stole money from my account and I tried 3 times to report this and dispute the transaction, was put on hold for over 2 hours and noone answered the phone Read more

Comments: 0
Rating:

Unauthorized charges

Complaint from Arterberryboy on 06 October 2021 about RushCard.

September 25 somebody hacked my rushcard an stole all my money off of it. I had $399.00 on my card. My card had alot of unauthorized charges from.google on it.. Read more

Comments: 0
Rating:

Replacement cardbad representative experience

Complaint from Robb on 30 September 2021 about RushCard.

I sent my documents to get a replacement card on September 21,2021 it is September 29,2021 I spoke to someone on the 26th of September and they said they finally have received my documents and also received an email... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?