RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Rushcard is so wrong

Complaint from TKU on 19 May 2020 about RushCard.

My account was hacked by someone in California and I am in Louisiana. It took days to actually speak with someone and it took days for them to send me the paper to fill out to dispute charges. They canceled... Read more

Comments: 1
Rating:

Continued online acct Debit cards locked

Complaint from RichardH1973 on 18 May 2020 about RushCard.

For 3 months ive been trying to get into my rushcard online account because i forgot my password..i was told to fax a copy of my ID, social security card an a recent piece of mail an i did such... Read more

Comments: 0
Rating:

Never received card

Complaint from Jimmyjordan88 on 18 May 2020 about RushCard.

I applied for rush card on 5320 never received card can’t get through to customer service because don’t have a card number Read more

Comments: 0
Rating:

Money

Complaint from Cdrake23 on 16 May 2020 about RushCard.

Yes my name is christian m drake , and I feel like something has happened with my stimulus check with rushcard I turned in my stimulus return April 14th and still havent got my money I feel like rushcard is... Read more

Comments: 0
Rating:

MISSING MY MONEY

Complaint from dixondarlene@gmail.com on 16 May 2020 about RushCard.

ThIS IS ABOUT THE 10TH TIME RUSH CARD DID THIS TO ME THIS TIME THREE HUNDRED DOLLARS WAS TAKEN FROM MY CARD DUE TO TRANSACTIONS I DIDN'T MAKE THEY TELL ME THEY CANCELED MY CARD CHARGE ... Read more

Comments: 0
Rating:

Inactive Card

Complaint from Lea on 12 May 2020 about RushCard.

My card expired. They sent me a new one a MONTH ago and I still haven’t been able to activate it. I’ve spoken to multiple representatives via message chat, they’ve all told me the same thing (1-2 business days) it’s... Read more

Comments: 0
Rating:

I want my money

Complaint from vadegonzales2 on 12 May 2020 about RushCard.

I sent money to my wife about 2 a half weeks ago almost 3 she still hasn’t received anything. I call call over over the representative tells me the same thing to call like 3... Read more

Comments: 0
Rating:

My funds

Complaint from Taffin on 11 May 2020 about RushCard.

I get sis on my rush card my card was compromised so they shut it down with out giving me a chance to go online to update my information I faxed them over what they asked for twice the first... Read more

Comments: 0
Rating:

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