Can not access my account
Complaint from JSteven on 27 May 2020 about RushCard.
I cannot access my online account and it says call but i can't get anyone on the phone Read more
RushCard complaints
RushCard Complaint Sentiment: Neutral
Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
RushCard complaint process
Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about RushCard?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RushCard complaints chart
We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.
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RushCard complaint statistics
Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
375
Total complaints
375
Open Complaints
0
Complaints pending
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Complaints resolved
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375 ratings
RushCard reviews: (375)
Authentic experiences shared by our community for your benefit.
Card is blocked
Complaint from Brendonpettis01 on 26 May 2020 about RushCard.
My card has been blocked for 2 months no matter what I send they will not unlock it I need access to my money to pay my lawyer and they won't fix it no matter how many times I tell... Read more
Disappearing money
Complaint from Mont Cmd on 24 May 2020 about RushCard.
I was embarrassed after having tires out on my wife’s truck when they said insufficient funds. I had about $3900 on that card and now it’s gone! I can’t get any answers. Customer service tells you to do this n... Read more
I have been having money coming out of my account in large amounts since March and I have been trying to reach rushcard for a detailed list of my transactions but they seem to no longer talk to people I... Read more
Can't transfer my money
Complaint from Williamssheila on 22 May 2020 about RushCard.
I am just trying to transfer my direct deposit that comes on my expired card to an active card. When I did that it said that I was at my limit to transfer. I am here at Econo Lodge paying... Read more
Didn't receive dispute form until 5172020
Complaint from Loletha on 21 May 2020 about RushCard.
Didn't receive my dispute forms from rushcard until 5172020 but I called them on the 552020 an was told forms where on the way so now the not trying to give me my money back I need help. Read more
Keeping pending funds too long
Complaint from vcohen on 20 May 2020 about RushCard.
I have been trying to get in contact with a RushCard customer service I have two pending charges from the 15th of May and they have yet to reverse those charges back to my account I've tried to call I... Read more
Stold my money and blocked my card
Complaint from Pitheguy on 20 May 2020 about RushCard.
Rush card Who gave my money to someone that I did not authorize and then they locked me out of my car so I cannot use it I have been trying to contact the red card holders for the past... Read more
Sent for a birth certificate
Complaint from Cynthia Williams on 19 May 2020 about RushCard.
On November 3 ,2019 sent off for a birth certificate from Hackensack Hospital in New Jersey. Using my rushcard to purchase it . $69.95 was taken off my card. Then I received an... Read more
getting replacement card sent to a new address
Complaint from antoine grimes on 19 May 2020 about RushCard.
i was told to send a copy of my current information to rush headquarters to obtain a new card at a different address than on file i sent the following documents Birth certificate copies of id and social mail from... Read more
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