RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Money missing

Complaint from Was lalaland@gwi.net on 04 June 2020 about RushCard.

Every time I spend money off my card an I call my account there is more money gone then I spent this has been going on awhile I have been with rushcard since I believe 2013 I have not been... Read more

Comments: 1
Rating:

Card deactivated after filing a dispute

Complaint from Angrycustomer on 03 June 2020 about RushCard.

I called rushcard to file a dispute on a transaction I did not recognize. The agent Cherry was ver rude and over talked me during my whole conversation. After the dispute was filed she deactived my card without... Read more

Comments: 1
Rating:

Failure To Deposit Funds From My Investment Account

Complaint from levonce on 02 June 2020 about RushCard.

On May 28th My Funds from my Investment Retirement Account through Vanguard was sent via electronic transfer to My RushCard account to deposited. I have had a RushCard account since 2010 and have never had a problem with funds deposited... Read more

Comments: 0
Rating:

Won’t help me with my issue with the rush card

Complaint from Aaron1981 on 02 June 2020 about RushCard.

I have a account with rush card and my check goes to them direct deposit. I have been with them some years and my card doesn’t work anymore due to the strip has faded on the back. I called to... Read more

Comments: 0
Rating:

No customer service

Complaint from licia411 on 31 May 2020 about RushCard.

How is it that you Bank what did establishment but they can't give you a live assistant they only limited access for contact information if you go on their website the same thing is so run around you cannot get... Read more

Comments: 0
Rating:

Transaction Declined

Complaint from Cece107 on 30 May 2020 about RushCard.

I went to the Atm in CVS to withdraw 180.00 .. My transaction was declined but the money was removed from my card. This is the 2nd time in a month this has happened. When calling Rush to... Read more

Comments: 0
Rating:

I have no money

Complaint from Reginald Wiltshire on 28 May 2020 about RushCard.

I've been waiting two months for a new RushCard. I'm starving disabled and cannot feed myself because y'all are holding my card you're told me it should be here today it has not come I've been with y'all for 2... Read more

Comments: 0
Rating:

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